Windows 10: Fresco Logic USB 3.0 eXtensible Host Controller Driver Breaking on TB3 Cable Reinsert or Sleep

I've had this issue for a couple of weeks and thought I'd be able to fix it on my own to no avail. I'm not sure if this is the place to post this, so please refer me to the appropriate one if it's not.


I have a Dell XPS 13 7390 2-in-1 laptop and for a couple of weeks, the driver responsible for handling USB ports in Thunderbolt 3 docks has been failing. I've tried 3 Thundrbolt 3 docks which all have the same issue Dell WD19TB, Kensington SD5200T and Elgato Mini. The issue is that when taking the thunderbolt cable out of the laptop, or if the laptop comes back from sleep or hibernation, the USB ports don't work and I need to restart the laptop for the ports to work again. When it stops working, in device manager the Fresco Logic USB 3.0 eXtensible Host Controller driver has a warning sign next to it, and the message displayed when I click on it is:


This device cannot start. Code 10

{Operation Failed}

The requested operation was unsuccessful.


I've tried updating drivers using Snappy Driver Installer Origin, finding old drivers for the eXtensible host controller, uninstalling and disabling the drivers and rebooting my machine and nothing is working. The driver version is 10.0.18362.900 from 03/06/2020. I'm running Windows 10 version 1909. My thinking is that the driver worked before, but since this driver is only from 2 months ago, it must've updated and now I'm having problems. I'm not being given to roll back the driver. Given this is a recent driver I thought that it would get fixed by now if it was a problem, but it's been going on for weeks now. Is there anything I can do to fix this?

:)

 

Fresco Logics USB 3 unable to detect by Intel Graphics

Hello Tai,

Thank you for writing to Microsoft Community Forums.

I understand that the Fresco Logics USB 3 is not being detected.
We appreciate your efforts in troubleshooting the issue and providing us the detailed information about the issue.

1. What’s the make and model of the PC?
   
2. Does the Fresco Logics show up in device manager?
   

In many cases, connecting two or more monitors to your laptop is as simple as plugging them into a spare video output. Depending on the age of your laptop, however, the graphics chipset inside, there may
be hardware limitations that prevent you from doing so.

I suggest you update the Latest drivers for Host controller.

Note : If your device connects a computer to a monitor or TV then you want our
USB 3.0 to VGA/HDMI Driver and If your device adds USB ports to your computer then you want our
USB 3.0 Host Controller Driver.

If you still have issues, please refer to the below given article.

I suggest you refer and follow the suggestions for

USB 3.0 Controller not working or disappears when devices are connected.

Additional Information:

FL1xxx - USB3 Host Controller

https://support.frescologic.com/portal/kb/fresco-logic/faq

Hope it helps.

Regards,

Zaki

 

Fresco Logic Unveils 2-port USB 3.0 Host Controller Chip

Fresco Logic, a global fabless semiconductor company that develops and markets USB 3.0 connectivity solutions unveils its FL1009 two-port USB 3.0 Host Controller with PCI Express Gen II interface. Like its predecessor FL1000 controller, FL1009 is based on Fresco Logic’s Patented GoXtream xHCI Accelerator Engine, which is capable of delivering unprecedented performance and is also optimized for low-power operation, while minimizing total system cost and design cycle time. Fresco Logic’s SuperSpeed USB Logo Certified GoXtream xHCI Host accelerator allows each USB port to sustain full bandwidth of USB 3.0 throughput and provides headroom to support next generation true 1080p high-definition video-streaming applications and UASP-enabled storage devices.

“The total worldwide market for SuperSpeed USB 3.0 is expected to reach over 1 billion units in 2013, the availability of USB 3.0 Host is essential to the successful deployment and broad market adoption of SuperSpeed USB” Said Brian O’Rourke, Principal Analyst at In-Stat “Fresco logic is at the forefront of USB 3.0, the introduction of Fresco Logic’ FL1000 last year and FL1009 now, makes them well positioned to help satisfy market demand.”





The FL1009 supports xHCI Rev 1.0 specification, USB 3.0 Rev 1.0 specification and is backward compatible with USB 2.0 and USB 1.1. On the host-side interface, the FL1000 is compatible with all systems that implement PCI Express Gen II and Gen I specification. The FL1009 is driver compatible with previously announced FL1000 PCI Express to USB 3.0 Host Controller, customers can benefit greatly by leveraging design effort and launching multiple product platforms at the same time. Fresco Logic offers customers a complete reference design kits including a hardware evaluation board, reference design files, Microsoft WHQL certified xHCI host driver, manufacturing tools, and documentation to accelerate customers product deliveries.

“Following successful mass production of our first host controller FL1000 this year, Fresco Logic demonstrated excellent execution again by rolling out a new two-port USB 3.0 host controller chip, FL1009, to meet customer requirements for different market segments” said Bob McVay, CTO of Fresco Logic, “Customers will benefit greatly by targeting specific products for their application, and will achieve time-to market advantage with a solution that offers the best cost vs. performance ratio available.”

Fresco Logic will showcase the new FL1009 USB 3.0 host controller with unprecedented performance for data transfer at 2010 Taipei Computex; and also FL1000 one-Port USB 3.0 host controller in low power mobile application; In addition, Fresco Logic will demo a prototype high-performance digital video camera based on Fresco Logic’s USB 3.0 Device Controller, which streams uncompressed 1080p HD video to laptop PC using Fresco Logic Host Chip.

 

Fresco Logic Unveils 2-port USB 3.0 Host Controller Chip

Patented *Stick Out Tongue