Windows 10: Microsft account compromised ?

Hi,


I recently started to receive notices on windows about infos that needed to be fixed on my Microsoft account. Didn't pay much attention to it at first, but noticed a similar message today when I tried to use 'calendar'. At the top, it said that my [internet provider] account settings are out of date. When I clicked the button 'Fix account', a pop-up window appeared, asking me to enter my password. However, I noticed that the email listed above...isn't mine. Same with the 'Email code to...' at the bottom. I don't recognize any of those two.


So I went into my windows settings to investigate it further. Everything looked good in the account page at first, until I clicked on the 'verify your identity' button, where the same window poped-up, again with the same unknown email address.


I looked around the internet, so find some answers, and found someone who suggested to look at 'shared experiences' under 'system'. Turned everything off...but I also had a notification at the top of the page saying that 'some of your accounts require attention'. Again, when I click on the 'Fix now' button, I'm presented with the same pop-up window, with the same unknown email address. It doesn't seem like there's any way to change it from that window.


When I tried to sign-in to the Microsoft web page...well, I just couldn't. It kept telling me that my email address wasn't recognized. But when I signed-up to create a new account, it told me that there was already an account registered under my email address. Then, when I finally logged-in to the site, I was presented with another pop-up I have no idea how to access it again telling me that this account was linked to two user I guess...including the unknown address seen previously.


So I guess my questions are...


a How worried should I be about all this ?

b How can I delete that unknown address and make sure only mine is used instead ?

c Where can I see the 'linked profile' ? on the microsoft account page, so that I can keep on monitoring the activity ?


Now, Windows is telling me that an update is ready to be installed...and I'm kind worried I won't be able to log-in to my computer if I restart the computer and apply the update.


Sidenote: This may not have anything to do with it, but I also experienced a loggin issue on PS4 network last night, where I had to reset my password twice. I initially thought my internet connection was acting up after a short electric blackout, but I'm not sure anymore.


Any help on the matter would be highly appreciated.

Thank.


J.

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Compromised Microsoft account

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that your query regarding Microsoft account. I’ll certainly assist you with the details.



As you have mentioned that your account has been compromised, I would suggest you to refer the article on
How to recover a hacked or compromised Microsoft account, which
will help you in recovering your account.



For additional information, refer
Reset or recover your Microsoft account.



If you still face issues, do not worry, you can certainly get in touch with our Microsoft account by following the article on

Get account help by email or you can
Chat with Microsoft support.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

My Microsoft Account is compromised

My Microsoft Account is compromised. Recently I have found out that somebody is trying to access my data. This person created a Microsoft account on another computer and is tracking my moves using browsing history. Please suggest a way to delete all my
accounts and log-ins