Windows 10: Microsoft family - remove from a pc, but not family

Discus and support Microsoft family - remove from a pc, but not family in User Accounts and Family Safety to solve the problem; My son is part of my Microsoft family and has his own log in on a shared pc. He now has his own laptop and only uses that. How do I take away the... Discussion in 'User Accounts and Family Safety' started by Elsie0123, Sep 20, 2020.

  1. Elsie0123 Win User

    Microsoft family - remove from a pc, but not family


    My son is part of my Microsoft family and has his own log in on a shared pc. He now has his own laptop and only uses that. How do I take away the option of him logging in on the shared pc? Thanks in advance.

    :)
     
    Elsie0123, Sep 20, 2020
    #1

  2. Microsoft Family

    Hi,

    It could be because of the settings on the Family and Safety feature or the account you're using is added to a Family. With that being said, we suggest that you check if the account that you are using is a part of the
    Family list. To check on it, go to Cortana
    and search for Family Options.



    To remove your account to the Family, you may follow the steps below:

    • Use the Adult account to log in using this link.
    • Click on the Family tab.
    • On the account that you want to remove, click More > Remove from family.
    • Then click Remove to confirm.

    Let us know how it goes and feel free to get back to us if you need further assistance.
     
    PreciousLeb, Sep 20, 2020
    #2
  3. Brink Win User
    Changes in Microsoft family


    Source: Microsoft account | Whats new for Microsoft family
     
    Brink, Sep 20, 2020
    #3
  4. Junaid_A Win User

    Microsoft family - remove from a pc, but not family

    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, Sep 20, 2020
    #4
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Microsoft family - remove from a pc, but not family

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