Windows 10: unable to install purchase

Discus and support unable to install purchase in Microsoft Windows 10 Store to solve the problem; I purchased mincraft for windows 10 from the microsoft store website. I pressed "Play/Install" to install it. This directed me to the microsoft store... Discussion in 'Microsoft Windows 10 Store' started by JohnDuff2, Sep 23, 2020.

  1. JohnDuff2 Win User

    unable to install purchase


    I purchased mincraft for windows 10 from the microsoft store website. I pressed "Play/Install" to install it. This directed me to the microsoft store desktop app which did not recognize that I had already purchased it and was trying to make me buy it again. I looked at some fourms like this one and tried the solutions but none of them worked. I saw on a forum on this website a solution posted by a microsoft employee instructing to uninstall and reinstall the store using Powershell. I unistalled it and I am now unable to reinstall it. I am now completely stuck with no way to actually download my purchase

    :)
     
    JohnDuff2, Sep 23, 2020
    #1

  2. Unable to purchase app in store

    Hello Nraina thank you for posting.

    Here are some suggestions you can try in order to solve this issue.

    • I would suggest you log with your Microsoft Account on
      https://account.live.com make sure your birth date, time&date and the time zone are correct.

    • If you are having this issue on your Windows Phone, please check the time and date on the phone as well (<<settings <<time&date) and set them on manual.

    • Please also log with the same Microsoft account to
      http://www.xbox.com
      and make sure you have created you Gamertag.

    • As a last step, please just do a soft reset of the phone (if the issues are on you r Windows Phone)
    Press and hold the Power and Volume down buttons for 20 seconds, until the phone vibrates. Once it vibrates, release the buttons and the phone should restart.

    Here is another forum posting that might be helpful.

    Unable to Purchase an App in Windows Store

    Kind Regards
     
    Vladimir Mi, Sep 23, 2020
    #2
  3. bahreex Win User
    Unable to Purchase anything on Windows Store

    Whenever I am trying to purchase/upgrade any App in Store, I am getting an error as shown in the screenshot:


    unable to install purchase [​IMG]


    Please help suggest why this is happening, and how to rectify? Apps are downloading and updating absolutely fine. There is also no Issue with my account.
     
    bahreex, Sep 23, 2020
    #3
  4. Harry9001 Win User

    unable to install purchase

    Unable to install any OS

    Hi guys, I'm unable to install any OS. I tried ubuntu and got input/output error, tried installing window 7 error 0x80000010.

    Downloaded iso's of both again and again still same result. Got a new SSD still the same, tried a different usb still the same.

    I'm fed up, have been trying since the past 1 month still am unable to install.
    I've listed my specs in my profile.

    PS Have even tried/changed my ram.
    Where the pug is the problem ?

    I have been using live usb to work on computer for now but I need a permanent OS.
     
    Harry9001, Sep 23, 2020
    #4
Thema:

unable to install purchase

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