Windows 10: how do I download a digital game?

I have just paid for a digital download of Age of Empires Definitive Edition Full Game Download and I cannot figure out how to download it. When I tried to input my Key, it stated that I had already used it....... If I have already used the key how do I download it????

:)

 

Downloading games

Hi,



Install game in Compatibility mode

I would suggest you to install the game I compatibility mode and check: Follow these steps:

• 
  Download the driver from the manufacturer’s website.
  
• 
  Right-click on the driver setup file and click on
  ‘properties’.
  
• 
  Click on the ‘compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 10 from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists
  

Hope it helps. Do contact us for further queries. We will be happy to assist.



Thank you.

 

i just downloaded a game and it will open and shut automatically

Hi john,

For a better clarity on the issue, please answer the below questions;

• Please specify the game you are having issue with?
• Are you getting any error messages while opening the game?
• Also, did you download the game from windows Store?

For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

• Type Troubleshooting in the search next to start on the desktop.
  
• Click on View All on left side and select Windows Store Apps.
• Follow the onscreen instructions.

Get back to us for further assistance, we will be glad to help you.

 

EBOOK OPENS IN EDGE INSTEAD OF DOWNLOADING TO ADOBE DIGITAL EDITIONS

We appreciate your quick response to the query. The update, which was installed on your Windows 10 PC may have made some changes which cause the matter at hand. For case isolation, we suggest that you check if an option for Adobe Digital Editions is available,
kindly follow the steps below.

• Open Internet Explorer.
• Click on the Settings icon; then select View Downloads.
• Select one of the Ebooks that you have downloaded; click on the dropdown beside the Open option; then select
  Open with.
• A small windows will pop up. Select Adobe Digital Editions; then click
  OK.

Your response will be highly appreciated.