Windows 10: black flashing screen while using discord

Discus and support black flashing screen while using discord in Windows 10 Customization to solve the problem; Im having a strange issue while using discord where my screen flashes black, for the sake of example it does something like this... Discussion in 'Windows 10 Customization' started by TimeLess2, Oct 24, 2020.

  1. TimeLess2 Win User

    black flashing screen while using discord


    Im having a strange issue while using discord where my screen flashes black, for the sake of example it does something like this

    https://www.youtube.com/watch?v=gRHkP-ELIXA&list please ignore that its a PS4 related video l just havent had the chance to take a video of it happening myself yet but its kinda what my laptop screen does when it happens.


    it only ever happens when using discord, now lve disabled overlays, hardware acceleration etc, upgraded GPU drivers and windows is up to date.


    l thought l had come across a possible issue in the power and sleep settings as it seems one setting keeps reverting, namely the one that controls what my monitor does on or off power after x amount of time the option that reverts to 15m is the one that turns my monitor off after a certain amount of time while on power, my power plan settings have the option to turn off monitor/HDs etc all set to never even the advanced power plan settings are set not to turn off anything while connected to power so lm left stumped and the only other thing l can think of is GPU elevations as l have both onboard and dedicated the dedicated is a Nvidia 1050Ti but even then the Nvidia control panel is set to my dedicated card as the preferred rather than the onboard though l should note that l dont have any settings within the bios that allow me to use the Nvidia card as the primary and disable the onboard.


    suffice to say lve come here as a last option because discord, Nvidia and various other online forums havent given me an answer.

    :)
     
    TimeLess2, Oct 24, 2020
    #1
  2. auroken Win User

    Black flashing screen when using discord and FFXIV

    l recently purchased a second hand laptop from a friend who didnt have the time to use it, generally my experiences have been pretty good but l ran into a weird issue which l have asked about elsewhere but not getting much feedback so came here to see if l have any luck.

    basically l enjoy playing an online MMO (Final Fantasy XIV) now generally l have no issues whatsoever, but twice now when l have dropped on to discord to chat with friends who l play the game with lve ran into a strange issue where my screen goes black and sort of flashes black, the common thread between both times its happened is that the first time l was asked to check if a friends twitch stream was working (l tried playing through the embedded video in discord) and the second time when l visited a room when a discord bot was playing music in the background (the bot links to youtube videos) which l tend to resolve by opening and closing the lid a couple of times then rebooting otherwise it happens again.

    l did some random searches that suggested this could be down to GPU elevations of me switching between discord and the game (eg discord using the laptops integrated GPU and FFXIV using the Nvidia) and it not liking it so l added discord to the settings in the nvida control panel, however it happened again (the second instance was the bot streaming music on discord voice channel) so lm kind of left at a loss as to what could be causing it the only other thing l can think of is Bitdefender has some mic protection option but that doesnt require the GPU lm stumped (fyi l havent noticed this issue on other games, though l should note l havent had the chance to chat on discord and play other games at the same time yet).

    has anyone run into this issue or can someone please advice how l can resolve this problem so l can chat and game at the same time without my screen flashing black etc any help would be greatly appreciated.

    (should note that this is in related to a HP 15-CX0513NA gaming laptop)
     
    auroken, Oct 24, 2020
    #2
  3. auroken Win User
    black flashing screen

    Well the thing is I have changed those settings but the setting seems to revert after reboot.

    Like I said there seems to be three different areas that handle that setting and it seems just one of them seems to revert.. though despite this yesterday even after changing that setting prior to starting discord annoyingly I got the black flashing screen.. which is extremely frustrating.
     
    auroken, Oct 24, 2020
    #3
  4. black flashing screen while using discord

    Black screen with flashing cursor

    Hello Betsy,

    A black screen can occur in a number of scenarios on Windows 10, it's possibly caused by the graphics driver, a connection problem between with your computer's display, during an update or installation, etc.

    For us to better assist you, we'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?

    Meanwhile, we recommend performing the steps on this article
    to troubleshoot black screen issues on Windows 10.

    We look forward to your response.

    Regards.
     
    Melchizedek Qui, Oct 24, 2020
    #4
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black flashing screen while using discord

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