Windows 10: ASUS Zenbook UX434. issues with click pad

Hi,

I have an ASUS Zenbook UX434. The display touch/mouse pad function is no longer working. How do I turn my display touch pad on to use as a mouse? It will display what is on my screen. When I search mouse properties there is no tab labeled touch or click pad.

Any help would be appreciated.

Thanks

:)

 

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Hello,

We appreciate your response and efforts in trying to perform the suggested troubleshooting steps provided. To further troubleshoot the issue, you can uninstall/reinstall the touchpad driver for us to identify if it's a hardware issue.

To uninstall touchpad, follow these steps:

• Click the Start button, type "device manager" in the search box, and then select
  Device Manager.
• Select Mice and other pointing Devices.
• Right click on the Touch pad and uninstall the driver.

To reinstall touchpad, follow these steps:

• Click the Start button, type "device manager" in the search box, and then select
  Device Manager.
• In the list of hardware categories, find the device that you want to update, and then double-click the device name.
• Click the Driver tab, click Update Driver, and then follow the instructions.

If the issue persists, we suggest that you contact your device manufacturer.

Keep us updated with the result.

 

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