Windows 10: Mail app : Account already exists !!

Hello,

I have Windows 10 Pro, I log in using my Microsoft account, I tried to use Mail app with the same Email but when I tred to add it it says "Account already exists"

I reset Mail app and now Im getting the error "something went wrong error code 0x80004005"



Moved from: Outlook.com/ Email / Adding email accounts

:)

 

Get 'Account already exists' in Win10 Mail app


I was having problems with one of my accounts in Mail, so did what I have done before - deleted and re-installed. Except that Mail says that account already exists and will not allow me to install it.I have looked through all the postings in MS forums related to this topic and found some good comments and suggestions. I tried the Powershell scripts to uninstall Mail, which worked (after a very long time), then re-installed Mail. It immediately recognised my Gmail account, which surprised me, as I expected to have to re-enter each of my accounts. When I added my other account, it came back with the very same message "Account already exists".
Suggestions?

 

Unable to add account on Mail app. Error - account already exists

Hello JackTexas,

Thank you for writing to Microsoft Community Forums.

I would suggest you few simple steps. Kindly follow the below steps.

Method 1:

• Sometimes it appears there are two different Outlook accounts with the same email address.
  
• Right click and delete the accounts and close the app.
  
• Reopen the Mail app which opens to the inbox screen but with no accounts created, so use the Settings pane to add a new correct email account. Once done hit the sync button.
  

Method 2: Delete all the files not folders from the location:

AppData\Local\Packages\microsoft.windowscommunicationsapps.

Go to Mail app and try to add an account, if Mail app is not available, go ahead and download it from Store.

Method 3: Follow the steps provided by the article on how to
set up email in the Mail app for Windows 10.

Hope it helps.

Let us know if you got the help you needed by clicking Yes or No.

Mala.S

Microsoft Community - Moderator

 

Mail app will not open on 10041.

Hello Adam,

This is the suggested solution below if you haven't already tried it.

In this Windows 10 build 10041, the Mail, Calendar, and People apps may be broken due to a licensing issue with the Store Beta. To get these apps working again, you need to follow these steps:

• Open powershell as administrator
• Run the command Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online
• Re-install Mail, People and Calendar from the Store (green tile)