Windows 10: Non zoom audio not playing in headphones but zoom audio is playing

Discus and support Non zoom audio not playing in headphones but zoom audio is playing in Windows 10 Customization to solve the problem; When I played audio from chrome or any other application except zoom it does not play from the headphones but plays from the system speakers. I tried... Discussion in 'Windows 10 Customization' started by PodyPearPearl, Dec 4, 2020.

  1. Non zoom audio not playing in headphones but zoom audio is playing


    When I played audio from chrome or any other application except zoom it does not play from the headphones but plays from the system speakers. I tried to change the audio output from the settings but it didn't have an option to change it to headphone audio for the system audio output options but I could change the zoom audio output from the settings to headphone audio.

    Non zoom audio not playing in headphones but zoom audio is playing 161e1a41-792d-40db-8770-2f477d0098f4?upload=true.png As you can see only zoom audio could be changed to headphones.

    headphones.

    :)
     
    PodyPearPearl, Dec 4, 2020
    #1

  2. Airpods not playing ALL PC audio

    Hi everyone,

    I have a specific issue about certain sound sources not playing through bluetooth-connected Airpods. This problem is occurring on an HP laptop that runs Windows 10. The issue is that audio from Spotify and Youtube plays through my Airpods, however audio
    from a Zoom meeting does not and continues to play out of my laptop's speakers, even when, for example, Spotify is playing through my Airpods simultaneously.

    In the Bluetooth devices settings page, under the Audio section, it says my Airpods are 'Connected voice, music". I believe the "music" part of that is why sound from Spotify and Youtube will play through the Airpods but not audio from Zoom, for example.
    I want ALL sound from my PC to go through my Airpods. Any ideas how to fix this? I do not own another set of bluetooth headphones.

    I have tried going into the Advanced audio settings page titled "App volume and device preferences", under which I can specify which apps go through which audio output. Even when I changed Zoom's setting to go through my Airpods, the Zoom audio was not routed
    to my Airpods and continued to play through the laptop's speakers.

    Thank you in advance.
     
    JackKelly7, Dec 4, 2020
    #2
  3. Nikhar_K Win User
    zoom

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are unable to get audio in Zoom. I’ll certainly assist you with the issue.



    However, please let us know:





    I would suggest you to refer the troubleshooting steps mentioned in the Zoom article

    Testing computer or device audio
    and see if that helps.



    However, I would also suggest you to get in touch with the
    Zoom support team
    for further assistance with the issue.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Dec 4, 2020
    #3
  4. Jessen P Win User

    Non zoom audio not playing in headphones but zoom audio is playing

    Audio playing through both speakers and headphones

    Hi Peadar,

    I appreciate you for trying some steps in order to get the issue fixed.

    I would suggest you to turn off the audio enhancements and then check if it helps.

    • Go to Start, enter
      Sound, and select
      Sound Control Panel from the list of results.
    • On the Playback tab, right-click (or tap and hold) the
      Default Device and select
      Properties.
    • On the Enhancements tab, select the
      Disable all enhancements check box and try to play your audio device.
    • If that doesn't work, select Cancel
      and, on the Playback
      tab, select another default device (if you have one), select the
      Disable all enhancements
      check box, and try to play audio again. Do this for each default device
    Please revert if the audio issue still persists.
     
    Jessen P, Dec 4, 2020
    #4
Thema:

Non zoom audio not playing in headphones but zoom audio is playing

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