Windows 10: Teams and Skype audio problems with Logitech Brio

Discus and support Teams and Skype audio problems with Logitech Brio in Windows 10 Drivers and Hardware to solve the problem; I am having a terrible problem getting MS Teams to work with my Logitech Brio Camera. Windows is up to date with 202H. Dell 8700XPS, 230 MBPS Internet... Discussion in 'Windows 10 Drivers and Hardware' started by Bikerdude47, Dec 4, 2020.

  1. Teams and Skype audio problems with Logitech Brio


    I am having a terrible problem getting MS Teams to work with my Logitech Brio Camera. Windows is up to date with 202H. Dell 8700XPS, 230 MBPS Internet ethernet connection. When I make a call without the camera on, the audio is fine. When I turn the camera on, audio on the receiving side breaks up, hammers, and eventually quits. Turning off the camera or muting the microphone does not fix it. Skype does similar things. Same computer works fine with Zoom and Webex. I am at a loss how where to go to fix this. I am using a laptop still next to the desktop just for Teams calls we use Teams all the time for business. I have the same issue whether I am using the microphone in the Brio, or using a bluetooth Bose QC-35 headset. The audio on my end is always OK. It is the receiving side that gets messed up when I turn the camera on.Any help would be greatly appreciated. I tried to update the logitech driver but I can't seem to find any thing newer than 8/28/2017. Current driver is 1.085.0. I just updated the camera control software to latest version and that didn't help.

    :)
     
    Bikerdude47, Dec 4, 2020
    #1
  2. xy677 Win User

    Logitech BRIO not working with Hello after upgrade

    Just upgraded to Creators Update (1703) and there were no errors during the install but now my Logitech BRIO camera is not working with Windows Hello.

    I can see the camera listed in device manager with no errors and it works in Skype but at the logon screen it says that no camera is available. I tried turning Hello off and on again but that didn't help.Also tried different USB ports but that didn't help either.

    There is a Logitech KB about this but it didn't fix my issue:

    No video or BRIO webcam not detected after Windows 10 update - Logitech Support Article

    Has anyone else had this problem and been able to fix it?
     
    xy677, Dec 4, 2020
    #2
  3. LeungTeddy, Dec 4, 2020
    #3
  4. Teams and Skype audio problems with Logitech Brio

    Logitech BRIO - Driver error

    Hi - I installed Windows 10 version 1903 last night and I am now receiving a 'Driver error' message for my Logitech BRIO - spoke with Logitech and they directed me to Microsoft - any help here appreciated.
     
    Dohnt&Co, Dec 4, 2020
    #4
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Teams and Skype audio problems with Logitech Brio

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