Windows 10: Problem: my screens turn to black, then turn on again, but one application gets closed

Discus and support Problem: my screens turn to black, then turn on again, but one application gets closed in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I have Windows 10 and my problem is that when I'm working or playing, sometimes the screens of my PC go to black, and they reset automatically, but... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by KumiCarretero, Jan 25, 2021.

  1. Problem: my screens turn to black, then turn on again, but one application gets closed


    Hi, I have Windows 10 and my problem is that when I'm working or playing, sometimes the screens of my PC go to black, and they reset automatically, but one application get closed Photoshop, Paint, Discord, a game... The one I'm using. If discord is on the second plnae while screensharing, the screen sharing usually freezes.


    I just have bought my new computer and this is happening from the first day, so I need to fix it D:


    Could someone help me?

    :)
     
    KumiCarretero, Jan 25, 2021
    #1

  2. Screen turns black, system "hybernating"

    Turned it on - after almost an entire day without touching it - and worked for 3 hours before the same screen black, system hibernating happened again.

    Checked the temperature throughout and the cores registered at max 56 and 50.

    Suggestions?
     
    trail_of_fiends, Jan 25, 2021
    #2
  3. Ryan Fra Win User
    Endless black screen without anything but it is on

    Hi Basim,

    There are several reasons why the screen turns black only. It can be an issue with the software or hardware. Please answer the following questions:

    • Are there any major changes made on your computer before the issue started?
    • Have you performed any troubleshooting steps to fix the issue?

    For now, we suggest that you follow the troubleshooting steps from this
    link
    .

    We are looking forward to your reply.
     
    Ryan Fra, Jan 25, 2021
    #3
  4. Problem: my screens turn to black, then turn on again, but one application gets closed

    Screen turns black, system "hybernating"

    Story short, a month ago my screen turned black and my PC rebooted on his own for a couple of days (sometimes rebooting while in Windows or BIOS). It was pretty random. I've had an experience with aging PSUs in the past so I decided to open the box in case of an overheated CPU.

    It seemed to work because I didn't face any other issue until 2 days ago.

    Now, there is a pattern. The screen turns black and the system is on but nothing is effectively working (as I was talking in Teamspeak 3 and no one replied from the other side) and no lights on in my keyboard.

    I always have to turn it off by force and what happens next is that it reboots by itself 2 mins while in Windows or BIOS (more often the latter). This is irritating and I don't know what is the most likely cause.

    Have in mind that:

    - I have bought a new PSU.
    - I have bought a new CPU cooler.
    - I have swapped the 2 RAM slots (in search for a faulty one).

    Yesterday I turned the PC off at 9pm and only turned it on 11am of today to install the new CPU cooler. It worked wonderfully for 5 to 6 hours until the same problem occurred. It seems that the more I turn it on, the less it works. If I turn it on now it will go straight to system hibernating without even showing BIOS.

    A friend of mine suggested leaving the PC cool off for an entire day as it might be too overheated. It's confusing, because I tried Coretemp and it showed me 40 degree celsius while playing a game. Yet, there does seem to be a heat factor unto this considering that the more times in a row I turn it on, the worse it gets. Not to mention that this recently occurred during a heat wave here in Portugal. Not sure if a coincidence...

    I am going to try and leave the PC to rest for a day. Until then, suggestions?
     
    trail_of_fiends, Jan 25, 2021
    #4
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Problem: my screens turn to black, then turn on again, but one application gets closed

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