Windows 10: Mouse & Keyboard don't work after unplugging from docking station

I plugged my new windows 10 laptop into a docking station. Now, when I unplug it the keyboard won't work to log in - it types random characters and the mouse pad won't work.

:)

 

DVI not working on extended monitor with Surface Book docking station

Hi,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Make sure the power light for the docking station is on
  
• 
  Make sure the monitor is getting power
  
• 
  Make sure the cable is connected properly to the monitor
  
• 
  Unplug and reconnect the Mini-DVI adapter on the back of your docking station
  
• 
  Try flipping the connector for the adapter over (turns out some adapters can go in upside-down)
  
• 
  Take the Surface out of the docking station then put it back in
  
  
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

 

Keyboard and Mouse not working with Surface Dock and Windows 10

I have just upgraded to Windows 10 I on my Surface Pro 3 with a Surface Docking station. My Microsoft Sculpt mouse and Ergo Keyboard pair has a dongle that is connected to the ports in the dock. The computer will not recognize the mouse and keyboard.
When I move the dongle directly to the Surface USB port, they are both recognized. This issue did not happen with Windows 8.1.

I have tried deleting the drivers as well as the Mouse and Keyboard center and it did not work. Any suggestions?

 

Mouse and Keyboard not working when plugged in together in the usb docking station.

Hi ruchirverma1112

My name is Darren; an Independent Consultant, I'm here to help you with your problem.

Were both keyboard and mouse working together with the USB docking station before? Since it has 4 ports, try switching around the ports through trial and error, it could be that one of the port is faulty. Also, please try the USB docking station with the keyboard
and mouse both connected to it with another pc/laptop to narrow down the issue.

You can also try uninstall your keyboard and mouse driver then scan for hardware changes:

Go to Start > Type "Device Manager" and hit enter > right click on your keyboard driver > select properties > select driver tab > click on uninstall device > select "Delete the driver software for this device" and click OK > In Device Manager, on the Action
menu, select Scan for hardware changes > Wait for it to scan and reinstall the driver then restart your pc and check if the issue still persists.

Repeat the steps for mouse driver.

I hope this helps. If this is not exactly what you need, please explain more so that I can help you better.

Thanks