Windows 10: Storage showing incorrect values, saying I'm using way more storage than I have

Discus and support Storage showing incorrect values, saying I'm using way more storage than I have in Windows 10 Network and Sharing to solve the problem; The storage calculator is reporting incorrect values, it's showing that I have 330 TB of documents when I clearly only have 1.81 TB of space. The... Discussion in 'Windows 10 Network and Sharing' started by Rezel123, Nov 27, 2021.

  1. Rezel123 Win User

    Storage showing incorrect values, saying I'm using way more storage than I have


    The storage calculator is reporting incorrect values, it's showing that I have 330 TB of documents when I clearly only have 1.81 TB of space. The number also keeps going up and down and even has gone up to PB. Why is this happening?

    :)
     
    Rezel123, Nov 27, 2021
    #1
  2. borophyll Win User

    Incorrect disk usage values displayed in Settings > System > Storage


    If I open Settings in Windows 10, then go to System > Storage, I get the following usage for C:
    161Gb used of 285Gb
    whereas File Explorer gives the more sensible 21Gb used of 145Gb, which is almost certainly the correct values, given that it is a 145Gb partition, and is a fresh install of Windows 10. The C: partition is on a 480Gb SSD drive.

    Here is a screenshot of disk management showing the correct values


    Storage showing incorrect values, saying I'm using way more storage than I have [​IMG]


    And here is a screenshot of the Storage screen with the incorrect values


    Storage showing incorrect values, saying I'm using way more storage than I have [​IMG]


    Can anyone explain why this is?

    Thanks.
     
    borophyll, Nov 27, 2021
    #2
  3. biterbit Win User
    Windows 10 Storage Usage Incorrect

    I seem to have a similar issue with the Settings > Storage Usage values not making sense. For example, for one of my partitions,
    Storage Usage reports that I have 15.5 Gb of Pictures on the drive. Clicking on that selection to show more details confirms the 15.5 Gb value but shows less than one Gb in the list of folders (see screenshot). I get similar results for the
    other file types such as Documents and Music.

    Storage showing incorrect values, saying I'm using way more storage than I have b00fd00a-f7f0-4271-b0fd-65f464fcf9a2.png
     
    biterbit, Nov 27, 2021
    #3
  4. borophyll Win User

    Storage showing incorrect values, saying I'm using way more storage than I have

    Incorrect disk usage values displayed in Settings > System > Storage


    Image of File Explorer as promised. I cannot assign drive letters to these partitions in Disk Management. I guess the conclusion to be drawn is that Disk Management does not recognise non-Windows partitions, Storage gets confused by it, and File Explorer has no problem at all. In any case, at least I know now not to trust what is displayed at face value. Not sure if this is a bug or a "feature" and whether I should report it.


    Storage showing incorrect values, saying I'm using way more storage than I have [​IMG]
     
    borophyll, Nov 27, 2021
    #4
Thema:

Storage showing incorrect values, saying I'm using way more storage than I have

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