Windows 10: headphone jack issue when connecting re-connecting earphones

Discus and support headphone jack issue when connecting re-connecting earphones in Windows 10 Gaming to solve the problem; Hi,I have Windows 11 Inspiron 5584 which recently stopped supporting earphones when connecting them into headphone jack, and instead using the laptop's... Discussion in 'Windows 10 Gaming' started by AnjeiStubeda, Jan 17, 2022.

  1. headphone jack issue when connecting re-connecting earphones


    Hi,I have Windows 11 Inspiron 5584 which recently stopped supporting earphones when connecting them into headphone jack, and instead using the laptop's own speakers for sound when listening to music, watching movie, etc.the only time the headphones do have sound is upon start up of laptop or when it gets restarted. However, once i unplug the headphones from laptop and then plug them back in, the laptop does not use the headphones for sound anymore, and instead uses its own speakers.Not sure about this issue, tried to work around in system sound but haven't solved the issue permanently. I notic

    :)
     
    AnjeiStubeda, Jan 17, 2022
    #1

  2. Headphone Connection

    Hello,

    Thank you for your interest in Windows 10!

    I understand that the headphones are not working when you connect then through the jack on your Windows 10 operating system. I will certainly help you with the query. I would appreciate if you could help us with more information


    • Have you checked plugging the headphone to a different jack on the same computer?

    • Have you checked if any other sound device work fine when plugged to the problematic jack?

    This issue might be occurring due to incompatible drivers or broken jack. There might be a possibility that the headphone is not compatible with windows 10 operating system. Hence I would suggest you to follow the below mentioned
    steps and check if that helps.

    Method 1:
    Hardware and devices troubleshooter


    The built-in hardware and devices troubleshooter can automatically detect and fix most of the incorrect settings and errors that could cause issues with hardware. I would suggest you to run this troubleshooter to check if there is any issue with
    the display adapter. Refer top these steps:

    • Open Control Panel
    • Click on Troubleshooting and select the view all option on the left pane.
    • Click on Hardware and devices troubleshooter and follow the prompts.

    Try method 2, if the issue persist

    Method 2: If the Hardware and Devices troubleshooter do not fix
    the issue then I would suggest you to uninstall the drivers and reboot the computer to get the updated drivers installed for the headphone. Please follow below mentioned steps:

    • Open Control Panel
    • Click on Device Manager and select the audio input and output drivers
    • Right click on driver that appears after plugging the headphone and click on uninstall
    • After uninstalling, unplug the headphone and restart the computer
    • Plugging the headphone again and the computer will detect the updates drivers automatically.

    Now check if the headphones work on the computer or not.

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.
     
    Neha.Gupta, Jan 17, 2022
    #2
  3. Tatus0 Win User
    Headphone jack not detecting headphones, USB headphones work.

    I tried the troubleshooter, but to no avail.

    Plugging my headphones (that use the jack obviously) into the jack doesn't even register it as a device on my computer. Whereas when I use headphones that use USB to connect, it does. Might be a sound card issue? All jack headphones do not work. Same with
    earphones too. By "good" I meant in good condition. Sorry for the confusion.
     
    Tatus0, Jan 17, 2022
    #3
  4. headphone jack issue when connecting re-connecting earphones

    Unable To Connect Boase Headphones To ASUS Laptop.

    Hi Chris,



    Thank you for writing to Microsoft Community Forums.



    In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.



    1. What is the model number of the Bose headphone?
    2. How are you trying to connect the headphones to the laptop?
    3. What is the model number of your ASUS laptop?
    4. Are you using a wired or a wireless Bose headphone?


    I suggest you to follow the steps mentioned in Connecting To A Computer
    and try connecting your headphones to the laptop.



    If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.
     
    Shafeeq_Khan, Jan 17, 2022
    #4
Thema:

headphone jack issue when connecting re-connecting earphones

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