Windows 10: How do you open the CD, DVD, Blue Ray disc on the Windows 11 Dell Desktop Computers?

I don't see any button to push, nothing.

:)

 

If I have a DVD in the Blue Ray drive, when I put a music CD in the standard DVD/CD drive I get a message "Please insert disc into drive."

I have a HP Desktop with two DVD/CD drives. One is a Blue Ray. Both function normally, except when I'm trying to use both at the same time. If I have a DVD in the Blue Ray drive, when I put a music CD in the standard DVD/CD drive I get a message "Please
insert disc into drive." What is going on?

 

CD/DVD not seeing disc

Thanks for the effort is helping to correct my problem.

Device manager say: Hardware is functioning properly.

Drivers says they are up to date.

In computer link says nothing is in CD/DVD, Asking to open and it says Put disc in when it is there... I don't hear or feel CD/DVD getting to speed. I tried all 3 steps suggested with no results, or changes.

 

Blu ray discs and drive not working on Windows 10

We appreciate the additional information. We recommend uninstalling the driver for your external CD/DVD disc players and see if it helps. Follow the steps below:

• Open Device Manager.
  
• Double-click Disk drives to expand the list.
  
• Right-click your external CD/DVD USB device, then click
  Properties.
  
• Go to Driver tab.
  
• Click Uninstall.
  
• Reboot your computer.
  

If the issue still persists, we recommend trying another Blu ray disc to help isolate if the issue is with the CD.

Update us with the outcome so we can provide further assistance.