Windows 10: BitLocker Recovery Key after burning motherboard

Hello!I’ve had Dell XPS 9570. Yesterday, due to the accident, a portion of the laptop’s motherboard have burned out.I’ve managed to save the SSD, but after plugging it into my other laptop, it required BitLocker Recovery key. I was the person who set up my laptop after purchasing it from Dell, and I neither activated nor even heard of BitLocker before.Thus, I’ve never created or stored any recovery key. It was stated that in this case, my Microsoft account connected to the device should have the recovery key automatically. However, I see the device connected to my account, and the recovery key

:)

 

bitlocker recovery key

Hi Singh,

Thank you for writing to Microsoft Community Forums.

In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. Are you not able login to your computer due to BitLocker Recovery Key?
2. Did you ever setup BitLocker Recovery Key on your computer?
3. Are you not able to login to your Microsoft Account to find the BitLocker Recovery Key?
4. Are you using Windows 10 Home or Windows 10 Professional?

Meanwhile, try finding BitLocker Recovery Key if you have ever setup BitLocker Recovery Key for your computer.

Please elaborate on the issue, so that we can understand the concern and get back to us to help you further.

 

Lost bitlocker recovery key

I have lost my bitlocker recovery key and tried following the recovery steps. I have also searched and tried following the command prompts suggested but none have worked.

 

BitLocker Key

There may be a software that triggered the BitLocker in your Windows 10 PC. To assist you better, we suggest that you check these articles for further information:

• Find my BitLocker recovery key.
• BitLocker recovery keys: Frequently asked questions.

• BitLocker

Let us know if you need further assistance.