Windows 10: Forgot my Pin for an old account but I can't reset it because I need it the pin to sign in...

I'm trying to sign into Windows with an older Microsoft that hasn't been signed into Windows on any computer for close to, if not over a decade. The account essentially only exists now as the account for my Xbox. I have Game Pass on my Xbox and wanted to sign in on my PC so I could use Game Pass on both platforms. The issue arose when I was told I needed a Hello PIN to finish signing into the old account. I don't remember what it was since it's been so long, but I can't change it because the PIN can only be changed via Windows. I can't sign into the account on Windows because I also need the P

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forgot pin on lap top

Forgot pin on laptop. it is listed in my MS account. Ask for a challenge question on sign in, I have no idea what that is. Gives a password hint, no idea what that means. I am 85 and not understanding instructions. Is there a way to go to the device listed on MS account and reset pin number. sorry, just old and forgetful.

 

PIN reset

Hi David, I'm Erfan and I'll be happy to help!

If you're already signed in to Windows please follow the steps below:

Make sure you're connected to the internet, so the change syncs to your Microsoft account.

Select Start > Settings > Accounts > Sign-in options.

Select Windows Hello PIN > Change and then follow the instructions. You will need to know and enter your old PIN in order to change to a new one.

But if you aren't, kindly follow these steps:

If you see I forgot my PIN, select it and follow the instructions to reset your PIN. If there are multiple accounts on the device, choose the one you need to reset.

If you don't see I forgot my PIN, select Sign-in options and then select Enter your password.

After you're signed in, select Start > Settings > Accounts > Sign-in options > Windows Hello PIN > I forgot my PIN and then follow the instructions.

I hope this helps

Please do not hesitate to let me know if you need any further assistance.

Thanks!

 

how to reset pin number

Hi,

Step 1: In the Lock screen, click on the I forgot my PIN link.

Step 2: Enter your Microsoft account password and click Next.

Step 3: If you have two-step verification turned on for your Microsoft account, you have to enter the recovery email address or phone number to verify your ownership.

Step 4: Enter the security code you’ve received from Microsoft, and click Next.

Step 5: Click on Continue to confirm. A popup will appear and you’re prompted to set up a PIN. Enter at least a minimum 4 digit new PIN number you want for your Microsoft account

After resetting PIN successfully, you can now sign in to Windows 10 with your Microsoft account using the new PIN. However, the "I forgot my PIN" option is only available at the sign-in screen when using a Microsoft account. If you are using a local account,
follow steps in Option 2.

If you are using a local account and forgot your PIN code, log in with your password and follow these steps below to reset your PIN.

Step 1: On your lock screen, under the PIN entry box, select Sign-in options and sign in with your password.

Step 2: Go to Settings > Accounts > Sign-in options, and click on I forgot my PIN.

Step 3: Type your account password and click OK.

Step 4: Enter your new PIN in the fields and click OK. Then a new PIN is created.

Good luck