Windows 10: I reinstalled AMD GPU drivers and now windows doesn’t start

Hello, today I installed new drivers for my AMD FirePro W1470 M GPU from the official website, there was only option for FirePro W1400, in the end of installation my pc started to restart, but didn’t turn on properly and froze on black screen with small white dots in a circle loading screen What can I do? I tried some options in safe mode, but none of them worked. When I try to restart windows fully and redownload it gets stuck on 9% and doesn’t go further.My laptop is Dell Precision M2800

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

When installing AMD GPU, should I do full installation, or minimal? Also, what major different do they have?

Hi, and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

I understand the issue you have, there is nothing to worry I am here to help, better if you can do a full installation of the GPU, as it will remove the older drivers and registry which can make incompatibility, in addition, to installing AMD GPU, I suggest following the steps below:

Step 1. Completely uninstall the AMD GPU Driver using the steps from this link:

https://www.amd.com/en/support/kb/faq/gpu-601

Step 2. Reinstall the AMD Graphics driver using the steps from the link below:

Install AMD Radeon and automatically detect the AMD driver: https://www.amd.com/en/support/kb/faq/rs-install

Let me know how it goes and I hope that helps.

Bernard