Windows 10: Microsoft Wireless Keyboard, Mouse and Receiver not responding

HiI am running Windows 11 Pro on my Laptop, and have been using the Microsoft Laser Keyboard 5000 and Microsoft Laser Mouse 5000 set with the Windows Wireless Desktop Reciever 3,1. Both used to work fine but then the mouse stopped responding. I replaced the batteries and it worked for a couple of days then it stopped responding again. I replaced the batteries again but that did not work and I put the set I just took out back in and it worked. Then the keyboard started doing the same thing. sometimes it worked when I swapped the batteries between the mouse and keyboard. Now none of them are wor

:)

 

Recommend a keyboard/mouse?

Right now I'm looking to get the Logitech MX3200, but was looking at Microsoft Ergonomics Keyboard 4000. But Could not really find a wireless mouse that stood out. I can do with a wired keyboard, but any suggestions on a good wireless mouse?

What would you guys recommend? MX3200 or Microsoft 4000 + whatever wireless mouse

 

Microsoft Wireless mouse and keyboard lag in Windows 10

Hi Bob,



Thank you for writing to Microsoft Community Forums.



To have clarity on this issue and guide you accordingly, kindly help us with the following information.

• What is the exact model number of your wireless mouse and keyboard?
  

This usually happens if there’s a signal interference. If you’re using a Wi-Fi router, you may want to move it away from the keyboard/mouse receiver to see if the issue persists.



If the issue persists, I suggest you to try the troubleshooting methods listed in the following articles and see if it works.

• My mouse isn't working
  
• Troubleshooting wireless and Bluetooth keyboard issues
  
  
• Troubleshoot a wireless mouse that does not function
  correctly
  

Let us know how it goes.

Regards,

 

Wireless Bluetooth Keyboard, Mouse, and USB receiver

Microsoft Wireless Bluetooth Keyboard set.
Includes: Keyboard, mouse, and usb receiver and everything is wireless.
Bought Originally at Fry's Electronics for 150 and i have no need of it since i got a 300 dollar Logitech Set. Official Link: Computer-Tastatur kaufen – Bluetooth-Tastatur - Microsoft Store

Asking price $80 OR 1gb 184-pin DDR ram