Windows 10: How do you resolve Copilot pre icon issue related to contacts with Microsoft server?

When I open the Copilot Pre icon window the message 'Still Loading' immediately appears and after a few seconds changes to 'We're sorry we are unable to connect to the service at this time'. I'm Copilot Pro subscriber. Copilot is working for me in MS Edge and MS Office. The only place it doesn't work is this icon when i click it. Are we now supposed to access Copilot only through apps when we are on Windows PCs? Thank you.

:)

 

Copilot related

Hi there, I am , a fellow Microsoft user like you.

I understand you're experiencing this issue with Copilot app for Android. Have you tried resetting the Copilot app to see if that resolves the problem?

Let me know how it goes.

 

Deleting contacts from Windows 10


When you say Windows Mail Live are you referring to Mail app or Windows Live Mail?

I suggest you to try the steps provided below and check if it helps.

• Open Windows Live Mail.
• Press Ctrl + 3 using your keyboard. Right-click on the contact to delete it if it is a single contact.
• Highlight all contacts by pressing Ctrl + A.
• Click Delete located on the Ribbon bar.
• Click OK when you see the message These contacts will also be deleted from Hotmail, Messenger, and other Windows Live services.

After following the steps above, all your contacts that you have manually added to your account will be deleted however, contacts coming from third-party sites such as Facebook will not be deleted unless you remove Facebook from your account.

For Mail app:

Open People app then delete the contact.

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

 

there's something wrong with my microsoft copilot

Hi, My name is Ahmet, and I am an Independent Advisor. I hope you're well, I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

Checking the Installation of Microsoft Copilot:

Verify that Microsoft Copilot is installed by searching for "Microsoft Copilot" from the Start menu or checking in "Programs and Features". If it is not installed, try downloading and installing Microsoft Copilot again.

Checking for Windows Updates:

Make sure that your computer has received the latest Windows updates. Missing or incorrect updates may prevent Microsoft Copilot from working properly.

Locating Microsoft Copilot:

You can find Microsoft Copilot in the "All Applications" section of the Start menu or in the "Programs and Features" section. If you cannot find it, you can try reinstalling Microsoft Copilot from the Windows Store.

Pin Microsoft Copilot to the Start Menu:

Open "All Applications" from the Start menu.

Find Microsoft Copilot, right-click and select "Pin to Start Menu".

Restarting Your Computer:

Restart your computer to allow the operating system to reconfigure. This simple step can resolve various application and icon issues.

Reinstall Microsoft Copilot:

If the above steps do not solve the problem, try uninstalling and reinstalling Microsoft Copilot.

Let me know how it goes and hopefully it will help.

Have a wonderful day.

Yours sincerely,

Ahmet