Windows 10: Bluetooth missing

Bluetooth missing

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Bluetooth icon missing

Hi Peter,

The issue is quite unclear and incomplete for us to determine. We’d like to request for a clarification from your concerns for us to understand you better. To help us provide you an accurate answer, we'd like to ask you some questions:

• Is the Bluetooth icon missing in the Action Center?
• Is your Bluetooth device currently inserted?
• Can we have a screenshot of the interface where your Bluetooth went missing?

• Which version or build of Windows device are you using? To know, press
  Windows + R to open the Run window. Type winver
  and press Enter. A new window will open showing the version and build number of your Windows device.
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• Did you receive any error messages?

In addition, you can read our forum guidelines here:
Suggestions for asking a question on help forums to help you phrase and compose your concerns in complete detail to our community.

Your response will be much appreciated.

 

Bluetooth not existing after format of PC.

Hi,

If your Bluetooth hardware is missing after resetting your PC, this can be a result of a corrupted, outdated, or missing driver. As an initial step to get Bluetooth working, we suggest that you follow the steps provided on this

link. Click the drop-down arrow for the Bluetooth doesn't appear and there are no unknown devices listed in Device Manager section to view the appropriate steps.

Let us know should you need further assistance.

 

Bluetooth not working

Hi,

For us to properly isolate the issue with your Bluetooth, we would like to know the following:

• Are you getting any error messages? If yes, what is the error message?
• Have you tried installing the latest Bluetooth driver from the manufacturer's website?

As an initial troubleshooting to isolate the issue, we suggest that you try pairing your Android phone to your Bluetooth dongle. If it connects, there is a possibility that you missed some steps in paring your headphone to your dongle. If this is the case,
we suggest that you refer and check your headphone's manual for the proper setup/pairing, or contact your headphone's manufacturer.

We look forward to your response.