Windows 10: I keep having blue screen

Discus and support I keep having blue screen in Windows 10 Software and Apps to solve the problem; I keep having blue screen on my computer with ‘ kernal security check failure ’this especially happens after starting apexlegends and EAC failed.the... Discussion in 'Windows 10 Software and Apps' started by JTL258, May 25, 2024.

  1. JTL258 Win User

    I keep having blue screen


    I keep having blue screen on my computer with ‘ kernal security check failure ’this especially happens after starting apexlegends and EAC failed.the dmp file gives this: 0x139_MISSING_GSFRAME_EasyAntiCheat_EOS!unknown_functionso it may have something to do with eac i guess.what can i do?here is a link to .dmp on my onedrivehttps://1drv.ms/u/s!ArCtOtuVeGDGsEqqKovXm_kpy1PC?e=0c6q1h

    :)
     
    JTL258, May 25, 2024
    #1
  2. Roan T Win User

    Blue Screen

    Hi,





    Blue screens could be caused by problems with your computer’s hardware or with its driver. Still, we
    would like to know more about the issue. Please clarify the following:

    • Did you get a STOP code?
    • Did you install any hardware or driver recently?



    For basic troubleshooting steps to resolve blue screen errors, we suggest checking out this
    article and simply follow the steps.



    Feel free to contact us if you need further help.
     
    Roan T, May 25, 2024
    #2
  3. Remon Ont Win User
    Startup Blue Screen

    Hi Jon,

    Startup blue screen error(s) can occur if a problem causes your PC to shut down or restart unexpectedly. It could be due to the following:

    • Outdated device software drivers
    • Corrupted Windows update system files
    • Software/Security conflicts

    We would like to know some information:

    • Did you get any blue screen stop error codes?
    • Have you tried booting in Safe mode?

    We suggest that you check this
    article
    about troubleshooting blue screen errors and follow the troubleshooting steps provided there.

    We will wait for your response
     
    Remon Ont, May 25, 2024
    #3
  4. I keep having blue screen

    blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, May 25, 2024
    #4
Thema:

I keep having blue screen

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