Windows 10: PS5 Controller shuts off after successfully connecting

I have tried re-pairing, restarting PC, factory resetting controller but to no avail. This happens when I turn on the controller and windows prompts me to connect with my controller, after clicking on that pop-out they showed that it was successful. Immediately after that my controller shuts down.

:)

 

PS5 Controller won't connect to PC through Bluetooth or wired connection

I bought a PS5 on launch day, and have been using the controller both on the PS5 and my computer since then, and it has worked perfectly wired until recently, when the port got loose and the connection was no longer stable. This wasn't a major issue, I just switched it to Bluetooth and kept going, however, I changed the connection from my PC to my PS5 for the first time since switching to Bluetooth, and when I tried to change it back I started having issues.

In windows settings, it lists my controller as 'paired,' however I cannot fully connect the controller to play games, and when I try removing it it gives the message "remove failed." I have tried removing it while I have it plugged in, and have gone into device management, but it is not listed there. When I try to set my PS5 controller and PC to Bluetooth discovery, my PC does not pick up my controller as something it can reconnect to.

My PC doesn't have native Bluetooth, so I use a dongle from the company Insignia with model number 'BCM20702A0' which has also worked before this, but is now giving me a 'driver is unavailable' message, despite installing the proper driver for it and using it for months. When I use the driver update process, either automatic or manual, my computer gives me the message that the best drivers are already installed. I have also used devmgmt to disconnect and reconnect this as well.

I have been unable to play any of my normal controller games on PC for over two weeks now, and have tried anything I could find online, any advice would be extremely appreciated.

 

Problem with my PS5 controller on PC

May I ask whether your problem solved?



You can disconnect all external devices connected to the computer and connect the PS5 controller alone to exclude interference from other devices.

Or you can restore the PS5 controller to factory settings.

 

Wireless Controller not connecting properly

Hi Chris. I'm Greg, 10 years awarded Windows MVP, here to help you.

Try these fixes for wireless Dual Shock PS5 controllers connecting to Windows:

https://www.playstationlifestyle.net/2022/06/06...

https://www.techradar.com/how-to/how-to-use-the...

https://www.thewindowsclub.com/windows-not-dete...

(Avoid ad links which intrude into editorial copy, especially avoid Restoro, PC Repair Tool and Reimage ads)

https://www.lifewire.com/fix-when-ps5-controlle...

https://www.getdroidtips.com/ps5-controller-not...





One of those should work. If not please report back results of each step from each tutorial link so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

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