Windows 10: Win 11 doesn't connect to audio on Bluetooth earphones

Hi, I have 48000Hz earphones when I open the case they connect to Bluetooth automatically but it says connected mic not Connected mic, Audio , There is no audio in the earphones. So I have to disconnect them manually and connect them again until it says Connected mic, Audio then I have audio in my earphones.What is the solution for it so that If I open the case they should connect to the audio automatically?But interestingly I have another pair of 44100Hz earphones when I open their case they connect automatically with audio. I don't have to do anything. I compared all the settings

:)

 

bluetooth headphones connecting as microphone but not audio

After a driver updated my bluetooth devices connect as voice but not as audio I have tried to:

• Connect it manually in the sound managment (nothing happen, it doesn´t connect)
  
• Uninstall and install drivers (nothing happen)
  
• Return to the previous version (nothing happen)
  
• Trobleshooting (it can´t start because it is not connected as an audio device)
  
• Updated to windows 11 (the problem is still there)
  

 

audio not received by earphones

thank you, here are the answers:

• Have you made any recent changes on the devices?

No

• Have you tried other earphones on your Windows?

No, i just bought it yesterday.

• Have you tried the earphones on another PC or laptop?

no, but it works in my smartphone

• How is the earphones connecting to the machine? Is it via wired connection or through Bluetooth?

wired.

• When the earphones are connected, are you still getting audio from the speakers?

yes, nothing goes through the earphones though.

 

audio not received by earphones

Hi,



This issue could be due to device drivers that needs to be updated. To provide you with appropriate troubleshooting, please provide the following information:

• Have you made any recent changes on the devices?
• Have you tried other earphones on your Windows?
• Have you tried the earphones on another PC or laptop?
• How is the earphones connecting to the machine? Is it via wired connection or through Bluetooth?
• When the earphones are connected, are you still getting audio from the speakers?

Regards.