Windows 10: Key board and mouse issues in game.

Hi so recently when I play games with my mouse and keyboard they both randomly stop working. For instance I play world of warships and the keys will randomly get stuck and turn me a certain way but then will eventually fix itself and when i zoom in with my mouse sometimes it will get stuck and it allow me to zoom out. I have used two seperate key boards and mouse and the ones i am using now are less than a week old. Any suggestions? I have already check the integrity of my files and all are good and i am up to date on windows. Thanks, both products are razer as well. Also this only seems to

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Gaming with mouse keys

Hi Shawn,

The issue that you are experiencing is usually caused by an outdated or incompatible driver. To resolve this issue, we recommend that you update the mouse's driver by following the steps provided in this

article. Also, we would like to verify the following information:

• Ave you tried using the mouse and experience the same behavior?
• By saying that the pointer is not syncing, are you saying that the pointer goes missing when you switch program?
• Are you playing the game in full screen?

We'll be waiting for your response.

 

key board issue

Hello Ahmed Abdullah5

Welcome to the Microsoft Community.

The issue you're experiencing, where pressing certain key combinations on your integrated keyboard results in a beep sound and the keys not working, is likely due to a keyboard feature called "Sticky Keys" or a limitation in the keyboard's design called "ghosting."

Did it happen suddenly? What did you do to become like this?

Here are some steps to troubleshoot and potentially resolve this issue:

1. Check for Sticky Keys: This feature is designed to help users who have difficulty pressing multiple keys at once. To check if Sticky Keys is enabled and disable it:
   
   • Press the Shift key five times rapidly. A dialog should appear asking if you want to enable Sticky Keys. Ensure it is turned off.
     
   • Alternatively, go to Windows Settings > Ease of Access > Keyboard, and make sure Sticky Keys is turned off.
     
2. Keyboard Ghosting: Ghosting occurs when certain key combinations cannot be recognized by the keyboard. This is often a limitation of the keyboard's hardware. To test if this is the problem, you can use online keyboard testing tools to see if the specific combinations you're pressing are recognized.
   
3. Hardware Limitation: If none of the above solutions work, it might be a hardware limitation of the integrated keyboard. In this case, using an external keyboard could be a solution for gaming and other activities that require simultaneous key presses.
   
4. Update Keyboard Drivers: Make sure your keyboard drivers are up to date. Go to Device Manager(Search in taskbar), expand "Keyboards," right-click on your keyboard, and select "Update driver."
   
5. And you may Perform a clean boot (microsoft.com) to see if it is normal, this is a troubleshooting step. In this mode, we can further confirmed whether it is caused by system problems or third-party software or personalized Settings. So please be patient.
   
   Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background program is interfering with your game or program and to isolate the cause of a problem.
   
   These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get you back on track.
   

If there is anything not clear or I can't understand your problem, please do not hesitate to let me know.

Best Regards

| Microsoft Community Support Specialist

 

key board keys not working

Thank you for making it clear for us that you're using a laptop. For further assistance with your keyboard concern, we suggest that you uninstall and reinstall the keyboard and the mouse drivers on your laptop and check if it helps. To do so, follow the
steps provided below:

• Press Windows key + X on the keyboard and click on Device Manager.
• In Device Manager, double click on the Keyboard option.
• It will show you the device driver name, select that device and then, right click on it.
• Click the Uninstall button.
• Restart the computer, the drivers will get automatically installed on your Windows 10.
• Repeat the same for mouse and other pointing devices.

If the issue still persists, we recommend that you update to the latest Keyboard drivers from the manufacturer's website.

Let us know if it makes any difference on your device.