Windows 10: Purchased Pro upgrade won't upgrade.

I purchased a Windows upgrade from home to pro via the shop. When I try the upgrade I get the following this forum doesn't allow image uploads ?!?! error message."Something happened and we couldn't start the upgrade"Pretty sure you can't get vaguer than that.Seems it is also now impossible to contact support so here we are in the forum. This a new laptop literally turned it on and went to upgrade to pro. What steps do I need to get support to complete the purchased upgrade.

:)

 

Can´t upgrade windows 8.1 to windows 10 in Surface Pro 3

Hi

I have a Surface Pro 3 that came with Windows 8.1 installed. I am trying to upgrade it to Windows 10 and installation stops close to the end. I read some related articles in the community and followed most of the suggestions, but it still won´t install. Is the Windows 10 upgrade still free? Any spefic issues or recommendations to Surface Pro 3?

Many thanks

Felipe

 

Can't upgrade from Windows 10 Home to Pro

Hi Bill,

Thank you for posting your query in Microsoft Community. We apologize for the inconvenience caused and will assist you in the best possible ways.

I suggest you to download and create an installation media for Windows 10 Pro form the link provided below:

https://www.microsoft.com/en-in/software-download/windows10

After the installation media is created, suggest you to upgrade to Windows 10 Pro from the installation media. When the upgrade asks for product key, enter the product key purchased for Windows 10 Pro. If it does not accept, suggest you to skip the activation
step. After the Operating System is installed, suggest you to activate by phone by following the steps below:

• Press “Windows key + R” and type “slui 4” and press Enter.
• Select the Region from the list and click Next.
• Call the Toll-Free number provided on top and can activate via phone.

Hope this helps. Keep us posted on the status for further assistance.

 

My GTX 980ti won`t let me upgrade to Windows 10?

Still says my Nvidia GTX 980Ti won`t work with Windows 10, so I can`t upgrade!!