Windows 10: Family Organizer Account Defunct; Need Removal

The family organizer account linked to my main account for asking permission is no longer in use as the person who used to own the account now has a new email and doesn't remember their old one, I would like help removing the family organizer account. Ticket Number: 7042287497

:)

 

How to remove defunct Email Address from Account

It is normal to get a code like that for two-step verification.

You should be seeing this below from the link I posted above after signing in with your Microsoft account.

This is where you can manage your aliases for your Microsoft account.

 

Unable to remove account from microsoft family as family organizer.

I have two accounts in a Microsoft family, one as the organizer and the other with no permissions. I'm signed in to the organizer account to remove the other and it says that I can't because "Only the adult that granted consent for ______ can remove this family member. Ask the family organizer who granted ______ consent to remove ______ from the family group." The account I'm signed in as is the only other account to have been in that family and is the one that granted access for them to join. I've tried leaving as the organizer because that's supposed to delete the family group, but that just throws a vague "something went wrong" error.

 

Unable to remove another Family Organizer

Hi Gerald, I am , a fellow Microsoft user like you.

You cannot remove the organizer as a member. You can try to have a proper conversation with the organizer and ask to adjust the family group settings. Alternatively, you can leave the family group yourself. To leave the family group, follow these steps outlined here: https://support.microsoft.com/en-us/account-bil...

Keep in mind that if you are using a child account, you cannot leave the family group by yourself. You need to ask the adult who granted consent to remove your account from the family group.