Windows 10: touchpad sometime not working and only working when i using bluethooth device

hi guys ,i have some problem here . so i have rog strix g513rm and i have these issue like 2 years ago and still cannot find to fix it , so the touchpad sometime working and sometime not working , but when i using some bluthooth device like headset it work properly . do you have some way to fix this?

:)

 

Touchpad not working

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1: Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter:

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2: Uninstall and reinstall the driver

I suggest you to try uninstall the Touchpad drivers check if it works for you.

Follow the steps to uninstall the Touchpad drivers:

• Press Windows Key + X key and click Device Manager.
• Right-click on the Touchpad device listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and touchpad drivers.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

Touchpad not working.

Hi Ray,

This can be caused by a driver issue. For further isolation of the issue and for us to provide a solution suited to your touchpad concern, we need additional information. Can you answer the questions below?

• When did this happen?
• Were there any recent changes made to your device prior to the issue?
• Have you done any troubleshooting steps so far?

In the meantime, try updating the touchpad driver and see if it will work. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Select the touchpad driver then right-click on it and select Properties.
• Under Driver tab, click the Update Driver
  button to update the driver.

We'll wait for your response.