Windows 10: WiFi disconnects when the laptop is locked

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Some users complain that the WiFi disconnects when the Windows laptop is locked. According to the reports, the issue also happens when users log out of their systems. There can be multiple causes of this problem, such as a corrupt driver, a conflicting application or service, or incorrect power management settings. If you encounter this […]

This article WiFi disconnects when the laptop is locked first appeared on TheWindowsClub.com.

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my son laptiop wifi disconnect after 5 minutes

• If you have an identical laptop try comparing the wifi and security settings of the one that does not disconnect with the one that does. If you find any differences change the settings of the one that does not work to the one that does.

• If you do not have an identical laptop see this post and the three replies for possible solutions: Wifi disconnects every 5 minutes.

@Samuria : If you have any suggestions please reply.

 

Laptop disconnects from Wifi at random intervals


My laptop is randomly disconnecting from my new router. Sometimes it's every few minutes, sometimes it can be an hour or two in between disconnections. This only seems to effect wireless devices and I notice it most often on my laptop. The router is a Fritz!Box 7490 and is connected to 2degrees Internet. The message in the WLAN event log is :

[table][tr][td]Wireless LAN device deregistered itself (5 GHz). MAC address: 64:BC:0C:6A:79:62[/td] [/tr] [/table]

The weird thing is that if I disconnect from wifi and reconnect it re-establishes the connection near instantly. Sometimes it just shows as connected to wifi but not to the internet.

I have tried factory resetting the router (As suggested by 2degrees Internet) and I've tried setting my laptop DNS settings to 8.8.8.8 and 8.8.4.4. I have also tried to change the wifi channels in case of interference.

Any suggestions or advice is welcome and I'm happy to provide extra info on request. Thank you for your attention.

 

Surface Book - WiFi disconnects when locked

Hi, I have a surface book 2 and the WiFi always disconnects when the laptop is locked (not sleeping).

I have Windows 10 1709 build 16299.192, and there is no option in the advanced power settings for network or WiFi. What can I do to ensure WiFi stays connected when the laptop is locked.