Windows 10: How to check Windows Memory Diagnostic results

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If your system freezes frequently or you experience performance drops, crashes, frequent BSODs, random reboots, or boot failures, your RAM may be the problem. These are some of the symptoms of faulty RAM or RAM failure. You can test your RAM health using several third-party tools. Windows also has a built-in tool to test your […]

This article How to check Windows Memory Diagnostic results first appeared on TheWindowsClub.com.

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Memory diagnostic test results not found

Hi,



Thank you for writing to Microsoft Community Forums.



This is very unusual that you are unable to find the results for Memory Diagnostic test.



Usually, when the memory diagnostic is complete the results will be stored under Event Viewer. Kindly follow the steps mentioned below to access Event Viewer logs for Memory Diagnostic.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type eventvwr and hit enter.
   
3. Now expand Windows Logs and click on
   System.
   

You can use the filter or the find option in Event Viewer to check for specific logs. You can try the steps mentioned below to filter memory diagnostic results in Event Viewer.

1. Right click on System and click on
   Find.
   
2. Now type Memory Diagnostic results and click on
   Find Next
   

This should pull up the results for Memory Diagnostic that you have ran.



Let us know if there are any concerns, we will certainly assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

I can't find memory diagnostic results in Event viewer.

Hi Tom-Con,

Welcome to Microsoft Community.

In your description, you don't see anything related to memory diagnostics in the event viewer after you try them.

When you memory diagnostic, you will go to a blue memory diagnostic page and you can see the information about the diagnostic through the status section.

Typically, the Windows Memory Diagnostic tool will indeed post an event in the Event Viewer under 'Windows Logs' > 'System' with a source of 'MemoryDiagnostics-Results' after completing a scan, regardless of whether it found errors or not. If you do not see any 'Results' entries, it might indicate that the test did not complete properly or there was an issue in logging the results.

Here are a few steps you can take to troubleshoot this issue:

1. Re-run the Memory Diagnostic: Sometimes, re-running the diagnostic can help if the previous attempt was somehow interrupted or did not complete. Restart your computer and during boot-up, press F8 to trigger the diagnostic tool again.
   
2. Check Alternative Log Views:
   
   • Although you've already checked the System logs, sometimes entries can be misfiled. Check other sections in Event Viewer such as 'Application' and 'Setup'.
     
   • You can also use the general filter to search for terms like 'memory' instead of using the pre-set filters to see if any related logs appear elsewhere.
     
3. Use Command Line to View Results:
   
   • You can also try to view the memory diagnostic results using the Command Prompt. Open Command Prompt as an administrator and type the following command:
     
   • eventvwr.msc
     
   • This opens Event Viewer directly. Then use:
     
   • wevtutil qe System "/q:*[System[(Provider/@Name='Microsoft-Windows-MemoryDiagnostics-Results')]]" /f:text
     
   • This command queries the System logs for entries from the Memory Diagnostics tool and displays them in a text format.
     
4. System File Checker: Since your PC is crashing, it might be helpful to run the System File Checker tool to ensure all system files are intact and not corrupted.
   

Run Command Prompt as administrator and type:

This will scan all protected system files, and replace corrupted files with a cached copy.

If you continue experiencing problems and cannot isolate the issue through software diagnostics, it may be necessary to consider physical memory issues or other hardware tests. Tools like Memtest86 can be used to run more extensive tests on your RAM.

If these steps do not help in retrieving the diagnostic results or resolving your PC's crashing issues, it may be advisable to seek professional technical support, possibly considering sending in your device for hardware diagnostics if it is still under warranty or taking it to a certified technician.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist

 

Memory Diagnotics results

Hi,

Welcome to Microsoft Community and thank you for your interest in Windows 10.

Usually this is caused due to performance issues. I would suggest you to try increasing the virtual memory and check if the issue persists.

Follow the steps to increase the virtual memory:

• Press Windows + Pause/Break keys to open properties (You may also go to This PC and right click on free space and click Properties).
• In the left pane, click advanced system settings.
• On the Advanced tab, under Performance, click Settings.
• Click the Advanced tab, and then, under Virtual memory, click Change.
• Clear the automatically manage paging file size for all drives check box.
• Under Drive [Volume Label], click the drive that contains the paging file you want to change.
• Click Custom size, type a new size in megabytes in the Initial size (MB) or Maximum size (MB) box, click Set, and then click OK.

Note: Increases in size usually don't require a restart for the changes to take effect, but if you decrease the size, you'll
need to restart your computer. We recommend that you don't disable or delete the paging file.



You may also check if this issue is caused due to faulty memory or not.

Follow the steps to run Memory Diagnostic tool:

• Press Windows + W keys to get the search option.
• Type Memory Diagnostic in the search option.
• Click on the Memory Diagnostic tool to run.
• Click on Restart d check for problems and follow the prompt.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.