Windows 10: Memory Diagnostic results not showing in Event Viewer

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If your RAM is faulty, your system shows some symptoms like frequent BSOD errors or restarts, reduced performance, or boot issues. You can confirm this by running the built-in Windows Memory Diagnostic tool. After the test completes, your system restarts, and you will see the test result in Windows Notification Center. You can also read […]

This article Memory Diagnostic results not showing in Event Viewer first appeared on TheWindowsClub.com.

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Memory diagnostic test results not found

Hi,



Thank you for writing to Microsoft Community Forums.



This is very unusual that you are unable to find the results for Memory Diagnostic test.



Usually, when the memory diagnostic is complete the results will be stored under Event Viewer. Kindly follow the steps mentioned below to access Event Viewer logs for Memory Diagnostic.

1. Press Windows key + R. This will open
   Run. Alternatively, you can go to Start and search for Run.
   
2. In Run dialog box, type eventvwr and hit enter.
   
3. Now expand Windows Logs and click on
   System.
   

You can use the filter or the find option in Event Viewer to check for specific logs. You can try the steps mentioned below to filter memory diagnostic results in Event Viewer.

1. Right click on System and click on
   Find.
   
2. Now type Memory Diagnostic results and click on
   Find Next
   

This should pull up the results for Memory Diagnostic that you have ran.



Let us know if there are any concerns, we will certainly assist you further.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

I can't find memory diagnostic results in Event viewer.

Hi Tom-Con,

Welcome to Microsoft Community.

In your description, you don't see anything related to memory diagnostics in the event viewer after you try them.

When you memory diagnostic, you will go to a blue memory diagnostic page and you can see the information about the diagnostic through the status section.

Typically, the Windows Memory Diagnostic tool will indeed post an event in the Event Viewer under 'Windows Logs' > 'System' with a source of 'MemoryDiagnostics-Results' after completing a scan, regardless of whether it found errors or not. If you do not see any 'Results' entries, it might indicate that the test did not complete properly or there was an issue in logging the results.

Here are a few steps you can take to troubleshoot this issue:

1. Re-run the Memory Diagnostic: Sometimes, re-running the diagnostic can help if the previous attempt was somehow interrupted or did not complete. Restart your computer and during boot-up, press F8 to trigger the diagnostic tool again.
   
2. Check Alternative Log Views:
   
   • Although you've already checked the System logs, sometimes entries can be misfiled. Check other sections in Event Viewer such as 'Application' and 'Setup'.
     
   • You can also use the general filter to search for terms like 'memory' instead of using the pre-set filters to see if any related logs appear elsewhere.
     
3. Use Command Line to View Results:
   
   • You can also try to view the memory diagnostic results using the Command Prompt. Open Command Prompt as an administrator and type the following command:
     
   • eventvwr.msc
     
   • This opens Event Viewer directly. Then use:
     
   • wevtutil qe System "/q:*[System[(Provider/@Name='Microsoft-Windows-MemoryDiagnostics-Results')]]" /f:text
     
   • This command queries the System logs for entries from the Memory Diagnostics tool and displays them in a text format.
     
4. System File Checker: Since your PC is crashing, it might be helpful to run the System File Checker tool to ensure all system files are intact and not corrupted.
   

Run Command Prompt as administrator and type:

This will scan all protected system files, and replace corrupted files with a cached copy.

If you continue experiencing problems and cannot isolate the issue through software diagnostics, it may be necessary to consider physical memory issues or other hardware tests. Tools like Memtest86 can be used to run more extensive tests on your RAM.

If these steps do not help in retrieving the diagnostic results or resolving your PC's crashing issues, it may be advisable to seek professional technical support, possibly considering sending in your device for hardware diagnostics if it is still under warranty or taking it to a certified technician.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist

 

Windows Memory Diagnostics not showing results in Event Viewer

I did exactly just that. The test ran until 99% then finish and auto reboot to Windows. Go to event viewer and no results whatsover. :\ Is this windows version bug? I am running Windows 10 14393.693. Latest from Windows Update.