Windows 10: Unable to add network printer HP PageWide Pro 577 MFP on Windows 10 PC.

Issue: Unable to add network printer HP PageWide Pro 577 MFP on Windows 10

Laptop ThinkPad T480 OS: Microsoft Windows 10 Pro X64
Printer: HP PageWide Pro 577 MFP


Steps i have taken to resolve issue:


Network settings are:

Printer IP address: 172.29.235.46

PC IP settings:
IPv4 Address. . . . . . . . . . . : 172.29.232.19
Subnet Mask . . . . . . . . . . . : 255.255.240.0
Default Gateway . . . . . . . . . : 172.29.232.10


Both laptop and printer connected to same open WiFi network.

Checked if two devices are on same network.
Range of network: 172.29.224.1 - 172.29.239.254
PC and Printer IP's are on the same network, however, ping fails:

C:\WINDOWS\system32>ping 172.29.235.46
Pinging 172.29.235.46 with 32 bytes of data:
Reply from 172.29.232.19: Destination host unreachable.

Cannot ping default gateway either:

C:\Users\DCooley>ping 172.29.232.10
Pinging 172.29.232.10 with 32 bytes of data:
Request timed out.

I'm connected to internet & browse the internet normally.
Network discovery, file and printer sharing is turned on.

1. How to figure out what might be causing it?
   
2. As per my knowledge if two devices are on same network they should have no problem talking.
3. Could any please advise next steps? TY

:)

 

Installing HP software and driversLaser Jet Pro MFP M125nw Printer comes up with "Fatal Error"

I have been trying to install HP software and drivers onto my PC and it keeps on coming up with 'Fatal Error' message.

Any suggests how to resolve?

Original title: Windows 10 and Laser Jet Pro MFP M125nw Printer

 

Installing HP software and driversLaser Jet Pro MFP M125nw Printer comes up with "Fatal Error"

Hi Alan,

Sorry for the late reply.

I regret the inconvenience you are facing with installing the HP drivers on windows 10.

To assist you better I would like to know few more information below,

• From which website did you download the drivers?
• Are you able to install other applications or programs on the pc?
  

I suggest to go to the below link and try re-downloading the drivers and run as administrator and check if helps.

If not, I suggest you to run the diagnostic tool from the same link below.
HP LaserJet Pro MFP M125nw - Driver Downloads | HP® Customer Support

Let us know the update regarding the HP driver installation, we would assist you for sure.

Thank you.

 

HP - Printers - HP Color LaserJet Pro MFP M476 PCL 6 - Error 0x80070490

HP - Printers - HP Color LaserJet Pro MFP M476 PCL 6 - Error 0x80070490

how do I remove this error in win 10

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