Windows 10: 0x800f0831 error during update KB4566782 and DISM usage

Hi.

Im on win 10 pro, version 2004 build 19041.388, system language is Ru so there could be a not exact translation of the errors.

Tried to install KB4566782 via windows update, it failed with 0x800f0831 error.

Tried installing it via standalone offline installation, same.


Checked CBS log, the was a lot of: "Failed to resolve package" and this code.


I took these steps in cmdran as administrator after turning AV off just in case:


>dism /online /cleanup-image /restorehealth

Hangs on 62.3%, jumps to 100% with an error:

Error: 0x800f081f could not find source files.

Also DISM version is 10.0.19041.329 and image version is 10.0.19041.388, i wonder if thats important.


>chkdsk

no errors or damaged sectors


>sfc /scannow

100%, found and fixed damaged files


>DISM /Online /Cleanup-Image /CheckHealth

component store needs recovery i guess its the same i component store is corrupted?

opeartion completed successfully


>DISM /Online /Cleanup-Image /ScanHealth

same as previous


did

>DISM /Online /Cleanup-Image /RestoreHealth

again, expecting changes after sfc returned fixes, but still

62.3%, jump to 100% after a couple of minutes and 'could not find source files'.


Downloaded win10 usb with media creation tool, checked index of required image in E:\sources\install.esd with

>DISM /Get-WimInfo /WimFile:E:\sources\install.esd


Then ran

>DISM /online /cleanup-image /restorehealth /source:E:\sources\install.esd:4

Again stays on 62.3, then 100% and same error, only takes longer because of USB speeds.

Tried using /Source:WIMath, same.


Tried adding /LimitAccess key, the difference is process no longer waits at 62.3 and immediately reaches 100% with same error.


Tried unpacking esd:4 to install.wim file, i tried getting into recovery from USB and running DISM from there after checking volumes in diskpart.

Even made a virtual disk on my non OS drive, mounted install.esd there and ran restore using virtualdisk\windows folder as source and my non OS drive root as scratchdir and os drive as image path, still the same.


For some reason other two updates installed fine KB4570334 and KB4569745.

I honestly have no idea what to do now, i dont want to reinstall otherwise perfectly fine working system and im frustrated because an utility that was supposed to fix the error cannot work because of the same error. Also why cant windows just download missing files\packages if its required for an update?


>DISM /Online /Cleanup-Image /AnalyzeComponentStore

fails with 'could not find file' error at 76.3%


>DISM /Online /Cleanup-Image /StartComponentCleanup

goes to 10%, then 100% with success message.

After that Analyze command drops at 60%, not 76.3.


Found a note on one site that you need exact same version of image and source so i went and downloaded exact same build .329 as well as .388 just in case, still nothing.

:)

 

Error 0x800f0831

Hi thanks for reaching out! I'm Kyle M. a Microsoft Independent Advisor and a Microsoft community member like you. I'm glad to help you

Hello try the DISM method just follow these steps:

1. Open Command Prompt, to do this right click on the start button and choose Command Prompt (Admin).

2. In the command prompt type:

dism /online /cleanup-image /restorehealth

and press enter

This will scan and fix the corrupted system files of your device.

If DISM doesn't fix the problem then try to this suggested fix by Microsoft:

https://support.microsoft.com/en-ph/help/447707...

let me know if you need further assistance

Regards,

Kyle M.

 

KB3081438 - Error 0x800f0831

I was getting 0x800f0831 for a different update. And on Server 2012 R2. After multiple unsuccessful iterations of DISM and SFC, I found an entry in the CBS.log.

2017-04-17 09:31:31, Error CBS Failed to resolve package 'Package_272_for_KB3185331~31bf3856ad364e35~amd64~~6.3.1.4' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2017-04-17 09:31:31, Info CBS Mark store corruption flag because of package: Package_272_for_KB3185331~31bf3856ad364e35~amd64~~6.3.1.4. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

KB3185331 was not installed, and was not being offered by Windows Update (our internal WSUS). I don't know if this was something that we did wrong, or if there was a problem with KB4012213 that it was trying to install. I downloaded KB3185331 and installed
it. After the reboot, all of the other patches then installed ok. So maybe the solution to 0x800f0831 is to (re)apply the fix that it flags as corrupt.

Hopes this helps...

 

Issues even with KB4566782 update

Issues even after KB4566782 update. How can you even use a computer like this? Is there a fix to this in sight?

• Programs unresponsive
• Programs slow to startup
• Firefox slow to startup
• Firefox sometimes takes forever to load page
• Programs crashing
• Restart still taking 15 minutes for restart
• Getting mouse lag