Windows 10: 0x800f0831 updates failing.

For the past month or so i have been unable to install update KB5007186 as every time it comes up with: Download error - 0x800f0831 . Any help would be very much appreciated.

:)

 

Cumulative update KB4530684 fails with error code 0x800f0831

Hello. I'm currently on Windows Version 1903, build 18362.418. I've been trying for some time to install the latest cumulative update KB4530684, both via Windows Update and directly from the Microsoft Update Catalog, but it always results in failure, with
error code 0x800f0831 shown in Update History.
On Googling this error, I found the following information from Error 0x800f0831 installing an update - Configuration Manager
"When you try to install a Windows update, especially a cumulative update, you receive the following error message in WindowsUpdate.log:

FATAL: CBS called Error with 0x800f0831
This issue is more likely to occur when there is no access to Microsoft Update.
Additionally, you receive error messages that resemble the following in CBS.log:
Store corruption, manifest missing for package: <Missing_Package>

Failed to resolve package '<Missing_Package> [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Mark store corruption flag because of package: <Missing_Package> [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Failed to get next package to re-evaluate [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Failed to execute execution chain. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

WER: Generating failure report for package:<Failed_Package> status: 0x800f0831, failure source: Execute, start state: Staged, target state: Installed, client id: DISM Package Manager Provider
Note <Failed_Package> represents the package that can't be installed. <Missing_Package> represents the package for which the manifest is missing.
This issue occurs because the update that can't be installed requires the manifest of a previous update package.
To fix the issue, follow these steps:

Go to Microsoft Update Catalog.

In the Search box, enter the package ID of the <Missing_Package>.

Download the package and then install it.

Reinstall the <Failed_Package>."
The following are extracts from my CBS.Log, following the latest failed installation:-
2019-12-25 17:53:56, Info CBS Store corruption, manifest missing for package: HyperV-VID-Package~31bf3856ad364e35~amd64~~10.0.18362.1

2019-12-25 17:53:56, Info CBS Mark store corruption flag because of package: HyperV-VID-Package~31bf3856ad364e35~amd64~~10.0.18362.1. [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
(several lines later):-
2019-12-25 17:54:06, Info CBS WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.535.1.6, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client
id: WindowsUpdateAgent
I assume that 'HyperV' refers to Hyper-V which, from what I can gather, shouldn't apply to my Windows Home computer. Entering 'HyperV' in the Update Catalog's search box fails, but 'Hyper-V' results in a number of entries, none of which are clear to me
and I don't want to make matters worse by trying to install the wrong thing!.
Can anyone shed any light on this please?

 

Update KB4560960 fails to install on Windows 10 1903 with error 0x800f0831

Hello Farah

Thank you for the pointer, I didn't know that this update was replaced. My Windows Update insists on installing it and isn't aware that it should install a different update instead. So I went to Microsoft Update Catalog Microsoft Update Catalog
and downloaded file windows10.0-kb4567512-x64_2ea636c671529de2154d48a1181c0f02cd919da5.msu. When I run it it tries to install KB4567512 and fails with no diagnostics. When I look messages in CBS.log I see this error again

Code:

2020-07-12 13:07:01, Error                 CBS    Failed to resolve package 'Microsoft-Windows-TerminalServices-AppServer-Client-Package~31bf3856ad364e35~amd64~~10.0.18362.267' [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Info                  CBS    Mark store corruption flag because of package: Microsoft-Windows-TerminalServices-AppServer-Client-Package~31bf3856ad364e35~amd64~~10.0.18362.267. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Info                  CBS    Failed to resolve package [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Info                  CBS    Failed to check whether this is the real child: Microsoft-Windows-TerminalServices-AppServer-Client-Package~31bf3856ad364e35~amd64~~10.0.18362.267 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Info                  CBS    Failed to collect affected dependent package for package: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~10.0.18362.418 [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Info                  CBS    Failed to process package watchlist. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Info                  CBS    Failed to plan execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x800f0831 - CBS_E_STORE_CORRUPTION]

2020-07-12 13:07:01, Info                  CBS    WER: Generating failure report for package: Package_for_RollupFix~31bf3856ad364e35~amd64~~18362.904.1.1, status: 0x800f0831, failure source: CBS Other, start state: Absent, target state: Installed, client id:
 WindowsUpdateAgent

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.