Windows 10: 0x803fa067 on MB Swap - MS Support experiences.

Hi,


I called the MS support team after I saw errors with my license - after a MB swap.

I was told my license was pirated as it was activated very often and advised me to contact the shop I bought the license from.


This is however not true - I just put back my old MB and everything was fine again.


MS gave me wrong info this cost me a lot of time - MS needs to train support personell for this. This is not acceptable calling people scammers when they swap their mainboard.


As soon as I gave the error I got this response - noone checked my license key at all but I am called a pirate by MS Support.


0x803fa067

Then I want to file a complaint - the next support person tells me the first case id I got is not valid and also filing complaints is not possible at Microsoft support... - 1013202083

So I hope I can spare someone some time if he reads this as Microsoft will not help you at all if you swap your MB and you get 0x803fa067.

MS Support will not even tell you that it will work with the old MB and just close the call.


This is not my shops responsibility or mine - if I want another MB and you want me to purchase a new license you can just say it - no need to call me a pirate to push me on spending another 250 euros on a license because noone helps me to solve my issue.


Furthermore MS has to provide me a way to reset my MB count then - it is my problem what MB I want to use with my license not the problem of MS

IMO!


Hope this helps someone.

Cheers,


Manuel

:)

 

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