Windows 10: 0x87E00005 error while downloading some games

Hello i am having an problem downloading some games from the mc store throught game pass. Some titles i can download and play some i want to start downloading and after 10 min i get this error 0x87E00005. I really need a helping hand with it. I hope there is a way to fix this error

:)

 

Error Code 0x87E00005 Windows 10 Store Games Do Not Install

I am unable to install any games (and I just bought one) off the Windows Store on ONE of my PCs. I am able to install apps like Amazon Music, Audible, Xbox Game Bar, Angry Birds 2, and others. However the triple A type games like Age of Empires Definitive
and Outer Worlds I am not.

The game tries to download, goes from pending to download and just sits the for about 15 minutes before kicking up this error code. All searches say this error code pertains to Xbox consoles but this is a Windows 10 machine running windows store.

My steps:

- WSRESET about a million times

- Fully removed Windows Store using PowerShell Admin

- Reinstalled Windows Store using PowerShell

Run back and select to install The Outer Worlds, download now went from Pending to Acquiring License to Downloading.. got to 4% stops and kicks up this error code. Anytime I try to restart this download I have the same problem, Error Code 0x87E00005.

I do not know if this is related to ALL of this but my Office 365 on this machine ALSO refuses to update. Just spins endlessly, if I try to download it again from Office site it kicks back a different error and doesn't download. There is also one KB that
refuses to install (all others do) SQL 2014 Server cumulative (I run SQL express here for UPS Worldship). I really never have issues with this machine and updates -- I have ALWAYS had intermittent issues with this machine and Windows Store albeit its been
2 years since I last full removed/full installed the Windows Store and its been magic since and now this.

 

i just downloaded a game and it will open and shut automatically

Hi john,

For a better clarity on the issue, please answer the below questions;

• Please specify the game you are having issue with?
• Are you getting any error messages while opening the game?
• Also, did you download the game from windows Store?

For workaround, I would suggest you to follow the below steps and see if the issue can be resolved.

• Type Troubleshooting in the search next to start on the desktop.
  
• Click on View All on left side and select Windows Store Apps.
• Follow the onscreen instructions.

Get back to us for further assistance, we will be glad to help you.

 

Can't download games

Hi Mary,

Thank you for posting in Microsoft Community.

I understand that you are unable to download the game Windows. We will help you.

To assist you better, I suggest you to answer the below questions.

• How are you trying to Download the Games?
• Are you downloading the games from Windows store?
• Are you getting any error messages?

Please post to us with more information to help you better.