Windows 10: 0xc0000020 error, black screen, windows reinstall

Hello people,

This error message popped up everytime I tried opening some application, after reading up I figured out it was probably due to an windows update,

Ran sfc / scannow on cmd, did a whole bunch of other cmds, tried uninstalling the application, tried uninstalling the windows update, nothing changed. Attaching a pic of the error:

Then I tried changing the corrupted dll file with another one in the file location and then tried reinstalling windows 10 with the option to keep my personal files.


The PC shutdown due to low battery im assuming while the installation was still in process, then when I turned it on the screen was black. I can login with my password but after that I see my background desktop image, my cursor loading when I bring to the taskbar but then it goes black with only my cursor present.

NOTE: I DOWNLOADED THE MEDIA CREATION TOOL, CREATED AND ISO FILE THEN MOUNTED ON THE DEVICE THEN I DID INSTALLATION PROCESS, just thought I should mention it.


Nearly there, bear with me please, again after reading up and watching some videos I tried changing the explorer.exe in the windowslogon registry, no use.

I'm getting a explorer. exe error, I'll attach a pic: Uninstalled all third party software, nothing changed, tried updating the display driver it was already updated. I can switch over to safe mode and use the files and stuff but the taskbar is not responsive.


I forgot to mention I tried the 'Reset this PC' option it went on till 29% then I see undoing changes with a msg saying that it was unable to reset it and no changes were made. I have no restore points, no backup (I know what you are thinking, not so clever right)


Completely frustrated with the whole thing, it's been days and I feel I carved a whole path for me to end up here, any proper help would be much appreciated! Thank you in advance.

:)

 

Black screen error

Hello,

There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

• Can you confirm to us if you are using a laptop or a computer?
• Have you made any recent changes to your device prior to this happening?
• What exactly were you doing when the error occurred?
• Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

As an initial part of troubleshooting, we suggest following the steps given on this article:

Troubleshoot black screen or blank screen errors. This will help you diagnose and rectify most of the known black screen concerns.

We will wait for your response.

 

black screen

Hi Bart,

It is possible that you're experiencing black screen due to corrupted system files. To assist you better, we'd like to gather more information:

• Are you getting any error messages?
• What happen when you tried to login?
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you follow the steps in this
article to troubleshoot black screen errors. You can choose which situation you're experiencing the error and perform the instructions.

Let us know if you need further assistance.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator