Windows 10: 0xc00000f black screen since latest updates/ can't access safe mode

This is on my Dell e5570 laptop win10 pro 64 bit, version unknown right now, but whatever the latest is. Everything was working fine and installed the latest recommended updates. On reboot, I now get this message. I did the F12 button and ran diagnostics but says all is ok. I did the power on/power off 3 times routine and still come to this screen and can not get into safe mode. how do I get into safe mode or recovery or system restore? Thanks. Mark

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0xc00000f black screen since latest updates/ can't access safe mode

This is on my Dell e5570 laptop win10 pro 64 bit, version unknown right now, but whatever the latest is. Everything was working fine and installed the latest recommended updates. On reboot, I now get this message. I did the F12 button and ran diagnostics but says all is ok. I did the power on/power off 3 times routine and still come to this screen and can not get into safe mode. how do I get into safe mode or recovery or system restore? Thanks.
Mark

 

Black screen after latest update

Hi,

Your Windows 10 may have encountered a corrupted component after the update that caused this issue. For us to help you correct this, we'd like to know more information about your issue. Kindly answer the following questions:

• Are you able to access Safe Mode without a black screen?
• Have you tried to perform a clean boot?
• What are the troubleshooting steps have you done so far?

Get back to us for further assistance.

 

Black screen after latest update, can't get into safe mode

Hello dalchina, thanks for the reply.

I've downloaded Kyhi's boost USB drive and I'm able to get onto the version of Win 10. What results would you like me to post from HDTune? Benchmark, health, error scan, all of these? I tried downloading Hard Disk Sentinel, however I get system errors while trying to start the program. The first is missing icmp.dll and the other is bad referenced memory.







While looking online at what missing icmp.dll is, I found a page saying that it could be an invalid or corrupt registry entry, or a virus/malware infection. When I ran Malwarebyte, I found a few threats aswell.




I'm running tests on HD Tune and Ill post the images once it's all done.