Windows 10: 1, 2, 3, 7, 8 and 9 numpad keys and right '+' key don't work

Discus and support 1, 2, 3, 7, 8 and 9 numpad keys and right '+' key don't work in Windows 10 Drivers and Hardware to solve the problem; Hello, a few days ago my Win10 laptop's 1, 2, 3, 7, 8 and 9 numpad keys and right '+' key suddenly stopped working the 4, 5, and 6 keys work fine... Discussion in 'Windows 10 Drivers and Hardware' started by AnasAbdi, Mar 8, 2021.

  1. AnasAbdi Win User

    1, 2, 3, 7, 8 and 9 numpad keys and right '+' key don't work


    Hello, a few days ago my Win10 laptop's 1, 2, 3, 7, 8 and 9 numpad keys and right '+' key suddenly stopped working the 4, 5, and 6 keys work fine though. I depend on the 2 and 8 keys for up and down arrows as my main right and left arrow keypads got loose and I couldn't put them back; plus, I can't use the numpad right/left 4/6 arrows and the main up/down arrows at the same time with one hand as I need to press other buttons to play some games. I tried many solutions such as the 'Windows key/Fn + Ctrl + Alt' method, uninstalling and reinstalling my keyboard driver, messing around with the ease of access menu settings and whatnot, yet nothing worked. Please help me. Thank you in advance.

    :)
     
    AnasAbdi, Mar 8, 2021
    #1

  2. 1 2 3 4 7 8 9 p and backspace not working

    I have an Asus x55c with a very problematic keyboard.

    So basically I have a Windows 10 and I can't make my keyboard work with the following keys: 1 2 3 4 7 8 9 p and backspace

    What I did.

    1. I uninstalled the driver from Device Manager and then restart.
    2. I checked the cables.
    3. I tried safe mode.
    4. I tried an older version of the same driver.

    Update:

    • These keys work in BIOS
    • They worked in Windows 7 Safe Mode
    • They don't work in Windows 7, Windows 10 or Windows 10 Safe Mode
     
    Nitescu Lucian, Mar 8, 2021
    #2
  3. Jane Lla Win User
    Windows 10 Numpad not working properly.

    Hello Donovan,

    High possibility of hardware issue. To confirm this, when you press the number 3 key, what will show is 36, 8 will result with 8/ and number 9 will be 9*. This is because of the actual key button being defective; notice that the key right next to the key
    you're pressing gets encoded as well?

    If you're using a PC, isolate by using another keyboard. If you're using a laptop, consult your device manufacturer for further assistance.

    Let us know if you require further assistance.

    Regards.
     
    Jane Lla, Mar 8, 2021
    #3
  4. 1, 2, 3, 7, 8 and 9 numpad keys and right '+' key don't work

    Windows 10 Numpad not working properly.

    High possibility of hardware issue. To confirm this, when you press the number 3 key, what will show is 36, 8 will result with 8/ and number 9 will be 9*. This is because of the actual key button being defective; notice that the key right next to the key
    you're pressing gets encoded as well?

    If you're using a PC, isolate by using another keyboard. If you're using a laptop, consult your device manufacturer for further assistance.

    Let us know if you require further assistance.

    Regards.

    So, my keyboard numpad is broken? Is there a way to fix it?
     
    DonovanWoo, Mar 8, 2021
    #4
Thema:

1, 2, 3, 7, 8 and 9 numpad keys and right '+' key don't work

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