Windows 10: 1 Cannot change my name as the sender of e-mails gmail accounts & 2 Microsoft Store "page...

Hi,I have two questions. First, my e-mails get sent with an old nickname for the laptop, no matter what I do. Using "mail" app with Gmail accounts, as well as using gmail.com. I have changed the name in all of my accounts in Windows even the device's name as well as through gmail.com. What gives?????? I am sending professional e-mails with a bad nickname.I thought I'd update to a new mail app -- Thunderbird, perhaps? Is this the best free e-mail? Will it sync with browsers, other devices? Manage multiple accounts? I don't know what I should be thinking about, obviously.BUTMicros

:)

 

Mail not showing "send mail as" name for gmail accounts

I use two gmail accounts and each has a "send mail as" name specified, meaning when I send an e-mail, the recipient will see the sender as being the name I specified, rather than just my e-mail address.

When I send mail from gmail, this works, but when I send mail from gmail via Mail it always just shows the e-mail address, not the name.

On the other hand, all hotmail accounts I use show the name fine.

I checked in manage accounts->change mailbox sync settings and both accounts have "send your messages using this name" specified correctly, but the name still doesn't show.

Anyone know how to fix this?

 

Change sender name using Windows 10 mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you would like to change the name of the sender in the Email using mail app. In order to get clarity and to assist you accordingly, please reply
with the answers to the questions below.

• What is the Windows 10 Version and Build installed? (Type
  winver in Windows search/Run command)
  
• 
  What is the Mail app Version installed?
  
• 
  Do you see the primary email account holder name on the email, sent using the secondary email account?
  
• 
  Does the email recipient also sees the primary email account holder’s name, instead of the actual sender?
  

In this scenario, we would suggest you to perform these steps and make the changes.

1. Open
   Mail app and click on the
   Gear icon at the bottom left.
   
2. 
   Now click on
   Manage accounts under
   Settings.
   
3. 
   Select any one secondary Email account from the list.
   
4. 
   Click on
   Change mailbox sync settings.
   
5. 
   Change the name under
   Send your messages using this name to the correct account holder.
   
6. 
   Repeat the same steps for all the email account holder other than the Primary account holder.
   

Regards,



Aditya Roy

Microsoft Community – Moderator

 

Unable to add Gmail account in Mail app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the concern as you are trying to add Yahoo/Gmail email account in Mail app.
In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)
  
• What is the Version of Mail app installed?
  
• Do you have any non-Microsoft Antivirus/security program installed?
  
• Are you aware of any changes on the PC prior to this issue?
  

Meanwhile, we would suggest you to perform these steps and check if that helps.



Steps to add Yahoo email in Mail app.

1. In yahoo mails account security, click on manage app passwords.
   
2. After selecting other app and entering the new app name in the text box
   
3. Now, in Windows 10 mail app, add this type of account.
   
4. In Windows 10 mail app, enter your details and the password generated by step 2

Steps to add Gmail email in Mail app

Step 1: Connect your Google account to PC

1. Go to the Security section of your Google account
   
2. Under Connected
   apps and sites, go to Apps
   connected to your account
   
3. Make sure that Windows is on the list

Step 2: Enable IMAP on your Google account

1. Sign in to Gmail
   
2. Click the gear in the top right
   
3. Select Settings
   
4. Click Forwarding
   and POP/IMAP
   
5. Select Enable IMAP
   
6. Click Save Changes

Step 3: Add Gmail account.

1. Open Mail app.
   
2. Click on the gear icon to open settings.
   
3. Click on Manage account.
   
4. Click on Add account.
   
5. Now select Google and check if you are able to add the account.

Regards,



Aditya Roy

Microsoft Community – Moderator