Windows 10: 1083 update fail?

We have 2 laptops both originally win7 but upgraded to win 10. Yesterday whilst running a backup to an external hard drive the update kicked in , we lost the backup and now we have desktop access denied together with a black screen,recycle bin, aircraft symbol, not able to lock/unlock task bar, no internet. We can get into safemode via 3x powerdown and f4. We are using ksperskey antivirus so it is not only Avast users it points to you microsoft.

Where is the solution????


We have searched online and tried various online solutions but to no avail.


This is not good enough.

:)

 

Windows 10 fails to update


When you finish testing the Avast suggestion, make sure that you restart your machine.

Then if the issue persists, please return to the trouble shooting list in post# 89

I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.

 

KB4025339 Fails Install 0x80070564


Thanks
I am trying Eagle 51's suggestions now. Windows Update troubleshooter found a bunch of errors and fixed all but one.The update is trying to download KB4025339 again. I'll see what happens. At step one troubleshooter finishes with one error unresolved "Potential Windows Update Database Error Detected-Not Fixed". Windows update stalled at 0%.

At step 2 same troubleshooter error. The KB finished a new download failed to install.
Did step 3 KB has downloaded but fails to install.

If Eagle's suggestion doesn't work I'll try EdTittel's suggestion

Tried bothe Eagle & Ed 's suggestions - do not work. Anyone else?

I have noticed that the latest update for my nvidia drivers has failed to update. Wondering about that!

 

Windows Updates failed to instal

I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

Thanks mate