Windows 10: 18885 - wrong display make/model recognized - display issues

Discus and support 18885 - wrong display make/model recognized - display issues in Windows 10 Graphic Cards to solve the problem; upon installing 18885.rs_prerelease.190419-1606 the build is recognizing my ultrawide LG 34UM57 monitor as an Acer model. i now have no nvidia driver... Discussion in 'Windows 10 Graphic Cards' started by soacone, Apr 28, 2019.

  1. soacone Win User

    18885 - wrong display make/model recognized - display issues


    upon installing 18885.rs_prerelease.190419-1606 the build is recognizing my ultrawide LG 34UM57 monitor as an Acer model. i now have no nvidia driver support for my evga gtx 980 sc acx 2.0. thus resulting in improper resolution and an all around poor display performance.
    any ideas?

    have downloaded monitor specific drivers, etc.

    PC BUILD SPECS:
    mobo: asus p8z68v-pro gen 3
    cpu: intel i7 2600k (overclocked to 4.8ghz stable)
    ram: g.skill ripjawsZ f3-17000cl9q-16gbzh [ddr3 16gb] (overclocked to 2133mhz stable)
    gpu: evga geforce gtx 980 sc acx 2.0
    psu: corsair tx850
    ssd: samsung 840 series 512gb
    cooling solution: nzxt kraken x62 v2

    :)
     
    soacone, Apr 28, 2019
    #1

  2. wireless display adapter model 1628

    Hi Rudy,

    Connecting to a wireless display requires a device that supports Miracast. For us to identify the cause of this issue, please answer the below questions:


    In the meantime, we suggest performing the given steps on this article:
    Fix connections to wireless displays or docks
    .

    We look forward for your response.
     
    Janeane Cru, Apr 28, 2019
    #2
  3. Windows 10 displays wrong motherboard model


    There you go. The wrong model number listed by bother you, but its not really going affect anything performance wise.
     
    alphanumeric, Apr 28, 2019
    #3
  4. 18885 - wrong display make/model recognized - display issues

    Display Issue with new update

    Hi Fletcher,

    Welcome to Microsoft community and thank you for posting your query.

    Sorry for the inconvenience caused to you. Let me help you to fix the issue.

    To assist you better, I would lie to know what is the make and model of the computer?

    The issue you are facing could be due to the display driver is outdated. Let’s try simple troubleshooting steps and check if this helps in resolving the issue. Follow the below method.

    Method 1.

    I recommend you to uninstall/reinstall the display adapter driver and check. Follow the below steps:


    • Press Windows key + X and click on
      Device manager
      .

    • Locate for display adapter and click on it to expand.

    • Right click on the device and click on
      uninstall
      .

    • Once you are done uninstalling the driver, restart the computer. It will automatically install the generic display adapter driver.
    If this doesn’t help to fix the issue. I suggest you to update the display adapter driver. Skip step3 from the above steps and right click on the
    device and click on update.

    Method 2.

    If the above method did not help to fix the issue, I would suggest you to
    go to the computer manufacturer website and download the latest display adapter driver. If the display driver is not available for Windows 10, try installing the available driver in compatibility mode and check.


    • Right-click on the setup file of the driver and select Properties.

    • Select Compatibility tab.

    • Check Run this program in Compatibility mode.

    • Let the driver install and then check the functionality.
    Hope it helps. Keep posting us with the status we will be glad to help you.
     
    Billion Debbarma, Apr 28, 2019
    #4
Thema:

18885 - wrong display make/model recognized - display issues

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