Windows 10: 1909 just stops at restart. Dead black screen but laptop is on

Discus and support 1909 just stops at restart. Dead black screen but laptop is on in Windows 10 Ask Insider to solve the problem; This morning I saw an update available, closed programs, and then activated it. It loaded x% then went black to restart, but nothing happened after.... Discussion in 'Windows 10 Ask Insider' started by /u/onedoor, Dec 19, 2019.

  1. 1909 just stops at restart. Dead black screen but laptop is on


    This morning I saw an update available, closed programs, and then activated it. It loaded x% then went black to restart, but nothing happened after. After 10-15 mins I thought it wasn't working so I turned it off with the power button then turned it back on, but it ended up at the same point, blank black screen with the laptop and working.

    Since then I've had it on for hrs but nothing changes. Most recently it heated up a lot and then shut down. I was able to turn it on a bit later. Still the same issue...

    Old Lenovo laptop, windows 10

    Thanks for any help.

    submitted by /u/onedoor
    [link] [comments]

    :)
     
    /u/onedoor, Dec 19, 2019
    #1

  2. Black screen error

    Hello,

    There are several reasons why you are facing a black screen issue. One of these is due to outdated or incorrect device drivers. For us to figure out what's causing this, provide more details by answering the listed questions:

    • Can you confirm to us if you are using a laptop or a computer?
    • Have you made any recent changes to your device prior to this happening?
    • What exactly were you doing when the error occurred?
    • Have you tried any troubleshooting steps to resolve this? If yes, specify all of the steps that you have done.

    As an initial part of troubleshooting, we suggest following the steps given on this article:

    Troubleshoot black screen or blank screen errors
    . This will help you diagnose and rectify most of the known black screen concerns.

    We will wait for your response.
     
    Dhavelyn Mer, Jan 6, 2020
    #2
  3. Virus-j Win User
    Toshiba Laptop Black Screen

    I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

    I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
    Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

    I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

    Thanks
     
    Virus-j, Jan 6, 2020
    #3
  4. 1909 just stops at restart. Dead black screen but laptop is on

    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Jan 6, 2020
    #4
Thema:

1909 just stops at restart. Dead black screen but laptop is on

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