Windows 10: 2.4Ghz wireless mice are stuttering and lagging

My Asus Keris wireless mouse (has both Bluetooth and 2.4ghz modes) is randomly stuttering and lagging in 2.4ghz mode no matter what I use my PC for productivity or in game. I only got thr mouse a week ago. It works as normal in wired and Bluetooth mode. My logitech g pro wireless is now doing the same thing. Both mice function fine when used on a different PC. The only thing that's changed from what I can see is a Windows update for removal of Adobe flash. I have no idea how this might be related. I'm just wondering if there is anything I can try before I try a clean installation of windows.

submitted by /u/xsabinx
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:)

 

Using 2 Wireless Mice

You are seeing the generic Microsoft mouse devices. The only thing I have found related to Logitech in Device Manager is Logitech USB Input Device. That is not the mouse itself but the USB dongle.




Even under Setting > Devices > Mouse > Additional mouse options you only see the Microsoft generic mouse settings







Most Logitech mice today can use the Logitech Options software. You can download it from Logitech.





You can add (pair) a Logitech mouse by









Here is the Logitech Advanced Unifying App with a 2nd mouse paired. I can use both mice at the same time.

 

Recommendation for wireless mice

This was true years ago Now, wire could cause some problems too

From wirecutter - best wireless gaming mouse:

 

Mouse lag/stuttering

Option 1 - General troubleshooting steps

1. Try a different USB port

2. In case of wireless mouse, pair it again with the computer

3. In case of wireless mouse, check if batteries are not weak.

Option 2 - Use the Hardware & Devices Troubleshooter

Type Control in Windows Start Search box

Click Control Panel

Click Troubleshooting > View all

Select Hardware and Device

Click on Advanced on the Hardware troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

Click on Next and follow onscreen instruction complete the Hardware troubleshooter

Option 3: Update mouse driver

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there (You will have to repeat the steps for all entries listed including Synaptics)

Click Update Driver Software

Click Browse my computer for driver software

Click Let my pick from a list of device drivers on my computer

Choose the driver

Click Next to update

If this does not work, select Search automatically for the updated driver in place of Browse my computer for driver software

Restart your computer

Option 4: Update driver from manufacturer's website (You will have to repeat the steps for all entries listed including Synaptics)

Go to the website of the Mouse's manufacturer or computer's manufacturer

See if some driver is released for your model and OS

If yes, download that

In Option 2, you click Update Driver Software, in place of this, click Uninstall

Install the downloaded driver

Restart your computer

Option 5: Roll back the driver (You will have to repeat the steps for all entries listed including Synaptics)

Windows Key+X (Or right click on Start)

Click Device Manager

Expand Mice and Other Pointing Devices

Right click on the mouse listed there

Click Properties

Under Drive tab, if Rollback Driver is enabled click it