Windows 10: 2 displays start up problem

I am running Win 10 Pro on a new POS terminal with 2 displays. D1 is for the cashier, D2 is for the customer. The images are different. When the POS app starts it should grab both displays. However it is launching the D2 process, but displaying it as a hidden window on D1. I can ALT-TAB to it and then WIN-SHIFT-RIGHT ARROW to move it to D2. Each time I start the POS app I must bump the display over to D2. It is not endemic to the POS software as we have only 2 examples of this from our 1500 terminal install base. Any ideas on sorting this would be appreciated. Thanks in advance.

:)

 

Display driver not supporting and device manager not showing Display adapter option

Hi Maheen,

Thank you for posting in Microsoft Community.

This issue could have occurred due to these reasons:

• Incorrect settings.
• Corrupt or outdated display driver.

Try the steps listed here and check if it helps:

Method 1:

I suggest you to download and install all the available Windows Updates including Optional Updates. Check if it helps.

Method 2:

If the issue persists, i suggest you to uninstall and re-install latest display driver from the computer manufacturer website and check if it helps.

Step 1: Uninstall display driver.

• Right-click on the Start Button and click on
  Device manager.
• Double-click on Display Adapters to expand.
• Right-click on the display adapter driver that is listed and select properties.
• In the window opened, click on drivers tab.
• In the drivers tab, Click on Uninstall option.

Now restart your computer and check, if the problem persists try step 2.

Step 2:

Re-install display driver from the manufacturer website.

Let us know if the issue is resolved or if you need further assistance, we will be glad to help.

 

Windows 10 1709 System Restore problems...


That seems to be an attempt at Option 2 in the tutorial, which requires you to
a. Boot to a command prompt (Did you?)
b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

I suggest Option 1 is easier.

If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.

 

Driver and/or display problem (AMD)

Try this:

• Right click on a blank area of your desktop and select "Display Properties"

• Select "Advanced Display Settings"

• Select "Display Adapter Properties"

• Click on "List all Modes"

• Select the preferred display mode. Something with at least 60Hz.

• Then select your setting you want

• See if the option came back