Windows 10: 2 microsoft store problems

Discus and support 2 microsoft store problems in Microsoft Windows 10 Store to solve the problem; I want to buy Minecraft Windows 10 Edition and Microsft Store is acting stupid. 1. Cant remove this demo I downloaded the demo a while back and want... Discussion in 'Microsoft Windows 10 Store' started by andrewdrew, Jan 21, 2020.

  1. 2 microsoft store problems


    I want to buy Minecraft Windows 10 Edition and Microsft Store is acting stupid.


    1. Cant remove this demo

    I downloaded the demo a while back and want to but the game... Only I cant even buy it because its not letting me. Because of a demo.


    2. Demo download stuck, Unremovable

    the demo download is stuck at 0% on start at the top and I cannot uninstall it


    I really need help!

    :)
     
    andrewdrew, Jan 21, 2020
    #1
  2. Louie Del Win User

    Microsoft Store Problem

    Hi,

    There are times that you’ll encounter an error that the account doesn’t exist if the account name was misspelled. It can also be related to a conflict that has occurred with the Store app. To resolve this concern, we suggest that you check this
    article for the steps that you can use.

    Also, here are the troubleshoot steps that you can follow to isolate if the issue is with the Store app:

    • Check for
      connection problem
      .
    • Check if you have the correct time and location settings. Go to Settings
      > Time & Language.
    • Reset Microsoft Store cache:
    • Press Windows + R keys to launch the run command box.
    • Type WSReset, then try launching Microsoft and sign in.

    We're just here if you need further help.
     
    Louie Del, Jan 21, 2020
    #2
  3. Microsoft Store is not working

    Hi,

    Thank you for responding.

    Do let us know the exact issue you are facing in accessing the Windows Store?

    Have you tried to reset the Windows Store as stated in the above response?

    If the issue still persists after deploying the above troubleshooting steps, try the below and check if it helps.

    Step 1: I suggest you to run Windows Store Apps Troubleshooter
    and check.

    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.

    1. Press
    Windows + X keys from the keyboard, click on Control Panel.

    2. In the
    Control Panel window, select Category and then select
    Large icons.

    3. Click on
    Troubleshooting.

    4. Click
    View all and then click Windows Store Apps.

    5. Click
    Next and follow on-screen instructions.

    Step 2: I suggest you to install all the pending updates on your device.

    Steps:

    • Connect to the internet.
    • Press Windows key and type
      updates.
    • Click on Check for updates.
    • Under Windows Updates, click on
      Check for updates.
    • Try to install the updates being shown.





    Hope it helps. Reply to the post with an updated status of this for further assistance, we will be happy to help you.
     
    Deepika Gowda, Jan 21, 2020
    #3
  4. 2 microsoft store problems

    Microsoft Store > Apps > iMobContact > version problem

    Hello Yann,

    Thank you for the reply.

    I suggest you to follow below mentioned steps and see if that helps.

    Step 1: Check updates in Microsoft store:

    1. Open Microsoft store.
    2. Top right hand corner select ‘Downloads and updates’.
    3. Click on updates for ‘IMob contact’.
    4. Once all the updates installed, restart the computer.

    Step 2: Uninstall the application using PowerShell command.

    1. Click on ‘Start button’ and type ‘PowerShell’.
    2. Right click on ‘PowerShell’ and select as ‘Run as administrator’.
    3. Once you see a ‘PowerShell Window’, copy paste the below mentioned command line:
    Get-AppxPackage *Imob* | Remove-AppxPackage

    1. IMob application will be uninstalled successfully.
    2. Restart the computer to effect the settings.

    Note: If the package full name is too long, you may use wildcard selectors to uninstall any application found in the wildcard.

    For example: Get-AppxPackage *officehub* | Remove-AppxPackage

    Step 3: Once after following
    step 2, try to download the 'IMob contact' application from store and see if that helps.

    Hope it helps.

    Let us know if you got the help you needed by clicking ‘Yes or No’.

    Harish

    Microsoft Community – Moderator
     
    Harish_kum, Jan 21, 2020
    #4
Thema:

2 microsoft store problems

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