Windows 10: 2 USB 3.0 ports Working, but not working. [NEED HELP]

Discus and support 2 USB 3.0 ports Working, but not working. [NEED HELP] in Windows 10 Drivers and Hardware to solve the problem; Okay, so awhile back I needed to reformat my PC because of some issues I had. I use 2 external Harddrives to back up most of my files for the past 10... Discussion in 'Windows 10 Drivers and Hardware' started by Johnnified, Dec 19, 2019.

  1. 2 USB 3.0 ports Working, but not working. [NEED HELP]


    Okay, so awhile back I needed to reformat my PC because of some issues I had.

    I use 2 external Harddrives to back up most of my files for the past 10 years Switching them out for new ones of course and transferring everything over.

    After my last Format and new SSD installation I have 2 USB 3.0 in the back that worked amazingly well no longer make my external harddrives show up on My PC list. The problem is complex and I will show below.


    2 USB 3.0 ports Working, but not working. [NEED HELP] 5595f018-9196-47b2-96be-592165bf1620?upload=true.png
    They show up on my Device Manager without any errors. 2 of those are the External HDD's, 1 is a huge flashdrive.
    2 USB 3.0 ports Working, but not working. [NEED HELP] 4b4e907c-14d3-4f25-9fd9-e620110de17e?upload=true.png
    Nothing is showing up in the My PC list.
    2 USB 3.0 ports Working, but not working. [NEED HELP] [​IMG]

    They clearly work when plugged in. Those are the blue lights showing the USB 3.0 is working, but NOTHING plugged into the ports show up on my PC or are actually "enabled". They show up on device manger perfectly but dont actually function. I am at a loss.

    :)
     
    Johnnified, Dec 19, 2019
    #1
  2. foxslink Win User

    USB 3 Ports not working

    Hi folks,
    i was trying to copy some files from an external drive using the usb 3 port on my M/B but it doesnt work, i downloaded the drivers from the Manufacturers website but no luck either, am i missing an important step here? i havent checked the Bios yet
    GA-Z170XP-SLI (rev. 1.0) | Motherboard - GIGABYTE Global
     
    foxslink, Dec 19, 2019
    #2
  3. jjtyler Win User
    USB port not working

    I have an HP Pavilion dv6604nr laptop. I have 3 USB ports, 2 located on the left side and one located on the right side near the power supply port. For some reason, one of the USB ports on the left hand side will not recognize anything that is plugged
    into it. I have done all the steps and suggestions that is posted on this site, and still can't get it to work. The message I get is "The last USB device that was connected has malfunctioned and Windows does not recognize it." It shows in the Device Manager
    as Unknown USB Device(Port Reset Failed). When I have a USB device plugged into the non-working port, it shows up in the Devices and Printers folder, but the device does not work. I am at my wits end. Can anyone help me or suggest any other things to try?
    Oh, I am running Windows 10 pro.
     
    jjtyler, Dec 19, 2019
    #3
  4. 2 USB 3.0 ports Working, but not working. [NEED HELP]

    USB 3 Ports not working

    What's the external HDD model?
    From my personal experience I can tell that some USB storage devices have crappy/unreliable controllers (AsMedia being one of them). Had at least 5 flash drives and 2 enclosures that all of a sudden stopped working on USB3.0 bus (not even recognized), but work just fine on USB2.0.

    What you need to do, is the following:
    1) stick a keyboard or mouse into presumably-non-working port to check if it's recognizing other devices
    2) If it works, then most likely ports are OK. Check if it's going to recognize something like a USB3.0 flash drive.
    3) Stick that ext.HDD into USB2.0 port to check if it works. If it does, then you have the same problem as I do.

    If you were trying to connect it to a front panel USB, then it's also worth checking the cable inside your case. That stupid thing is so stiff, that sometimes it manages to wiggle itself out of the header and mess with USB connection.
     
    silentbogo, Dec 19, 2019
    #4
Thema:

2 USB 3.0 ports Working, but not working. [NEED HELP]

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