Windows 10: 2004 update fails

Discus and support 2004 update fails in Windows 10 Ask Insider to solve the problem; I have been unable to get this update to install, it fails with the came code 0xc000005 in widows update. I tried using the upgrade assistant, that too... Discussion in 'Windows 10 Ask Insider' started by /u/ryuuoh, Sep 20, 2020.

  1. /u/ryuuoh Win User

    2004 update fails


    I have been unable to get this update to install, it fails with the came code 0xc000005 in widows update. I tried using the upgrade assistant, that too fails. Here's the end of the log that was generated.

    2020-09-16 07:02:55.704, Error Setup Platform Deployment failed with hresult: 0xc0000005,

    2020-09-16 07:02:55.704, Warning [RunSetupPlatformAction:2004 update fails :DoExecute] File:runsetupplatformaction.cpp, Line:587 failed with error code 0xC0000005

    2020-09-16 07:02:55.704, Warning Failed to delete file : C:\Windows10Upgrade\esd.dat, GLE=0x2

    2020-09-16 07:02:55.704, Info [CStateManager::ChangeWindowState] Restore the task from system tray

    2020-09-16 07:02:55.708, Warning [TelemetryUpgrade::CanSendTelemetry] Telemetry is disabled by application.

    2020-09-16 07:02:55.708, Info [TelemetryUpgrade::SendData] Sending telemetry not allowed.

    2020-09-16 07:02:55.712, Warning [CActionBase::Execute] File:actions.cpp, Line:35 failed with error code 0xC0000005

    2020-09-16 07:02:55.712, Info State manager get called back with state Installing, hr 0xc0000005

    2020-09-16 07:02:55.712, Error Error code detected in task call back, transforming to error state. hr 0xc0000005

    2020-09-16 07:02:55.712, Info Getting configuration PartnerId from config file

    2020-09-16 07:02:55.712, Info Configuration is retrieved from config file: section Default key PartnerId value 9252

    2020-09-16 07:02:55.712, Info Calling KillMonitorThread()

    2020-09-16 07:02:55.712, Info Found existing monitor thread, killing it

    2020-09-16 07:03:00.713, Info Monitor thread exit status: 105839372

    2020-09-16 07:03:00.713, Info [CStateManager::ChangeWindowState] Restore the task from system tray

    2020-09-16 07:03:00.713, Info Updating UI GeneralErrorResult

    2020-09-16 07:03:00.713, Info Completed PerformTaskInternal in thread: [3244]

    2020-09-16 07:03:00.713, Warning [TelemetryUpgrade::CanSendTelemetry] Telemetry is disabled by application.

    2020-09-16 07:03:00.713, Info [TelemetryUpgrade::SendData] Sending telemetry not allowed.

    2020-09-16 07:03:00.713, Info Calling js function to transform state GeneralErrorResult: javascript:updateControls(170, "UserReferralID:9252\nErrorState:180\nErrorHRESULT:0xc0000005\n")

    2020-09-16 07:03:17.441, Info Requested URL: http://go.microsoft.com/fwlink/p/?LinkID=786329



    I have not done anything to the telemetry settings in windows 10.

    submitted by /u/ryuuoh
    [link] [comments]

    :)
     
    /u/ryuuoh, Sep 20, 2020
    #1

  2. Windows 10 fails to update


    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
     
    Slartybart, Sep 20, 2020
    #2
  3. chideock Win User
    KB4025339 Fails Install 0x80070564

    Thanks
    I am trying Eagle 51's suggestions now. Windows Update troubleshooter found a bunch of errors and fixed all but one.The update is trying to download KB4025339 again. I'll see what happens. At step one troubleshooter finishes with one error unresolved "Potential Windows Update Database Error Detected-Not Fixed". Windows update stalled at 0%.

    At step 2 same troubleshooter error. The KB finished a new download failed to install.
    Did step 3 KB has downloaded but fails to install.

    If Eagle's suggestion doesn't work I'll try EdTittel's suggestion

    Tried bothe Eagle & Ed 's suggestions - do not work. Anyone else?

    I have noticed that the latest update for my nvidia drivers has failed to update. Wondering about that!
     
    chideock, Sep 20, 2020
    #3
  4. jds21 Win User

    2004 update fails

    Windows Updates failed to instal

    I just did step one and they have just all installed.... thank you so much.... it was quite frustrating having that update window pop up every 5 minutes and failing to instal every time

    Thanks mate
     
    jds21, Sep 20, 2020
    #4
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2004 update fails

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