Windows 10: 20H2 Update ruined my Graphics Drivers

After the update, my gpu drivers were uninstalled. It brought me into an automatic repair loop, temporarily fixed by going into safe mode > device manager > disable radeon 5500 XT > restart. Every time I try to install my gpu drivers, it doesnt finish the download and black screens.

:)

 

Automatic driver update ruined my laptop

Hi,

Thank you for posting your query on Microsoft Community.

I would suggest you to Rollback to the previous update using the Device Manager

Follow the steps to update the Graphics Card drivers:

• Press Windows key + R key. Type "devmgmt.msc" and click
  Enter.
• Expand Display Adapter
• Double-click on the Graphics card.
• In Properties, go to Drivers Tab and click on
  Roll Back Driver.

This driver update might show up again in the Windows Update. Therefore, you can prevent it from installing by following the steps mentioned in the below article:

How to temporarily prevent a Windows or driver update from reinstalling in Windows 10


https://support.microsoft.com/en-us/kb/3073930

Hope this helps. Please respond if you have further related queries.

Regards,

 

AMD Graphics Driver freezes after 20H2 feature update, need help!

Dear Support forum,

Yesterday I installed the feature update 20H2.

After logging back-on a pop-up showed that the AMD graphic driver was not installed, which it was before the update.

However whenever I try to install any AMD graphic driver, the screen freezes completely.

When I restart by hard reset, the screen freezes already during the loading process (for example the circling dots before log-in screen).

The only way I can still log-in is by starting in Safe Mode, and/or by disabling the graphic driver completely as otherwise Windows is trying to install any update.

I have tried restoring my system via System Restore, didnt help. Tried to roll back the feature update, but unable to, Windows is asking me to completely reset.

I have tried installing a new driver via AMD website, Driver Booster, Windows Update, Device Manager.. nothing worked, everytime during the installing process the screen will freeze completely.

Some computer data, hope its sufficient:

ACER Aspire E1 Series

Windows

Windows 10 Home - 64 bits

Version 20H2, OS build 19042.546

Processor

Intel(R) Core(TM) i5-4200U CPU @ 1.60GHz 2.29 GHz

Graphic Cards

AMD Radeon HD 8750M

Intel HD Graphics Family

I hope any of you have any suggestions to help me out!

Kind regards,

Max

 

Intel Graphic Driver Update

Hello,



Thank you for posting your query in Microsoft Community.



We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• What exactly happens when you launch the game?
• Do you get any error message?

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.