Windows 10: 2nd Monitor went black; "Install new Device Driver"

Discus and support 2nd Monitor went black; "Install new Device Driver" in Windows 10 Drivers and Hardware to solve the problem; Hello, How/where do I find the newest Driver for my AOC Monitor as part of my Dell Inspiron set-up ? Gary... Discussion in 'Windows 10 Drivers and Hardware' started by Gary_S_1943, Mar 9, 2019.

  1. 2nd Monitor went black; "Install new Device Driver"


    Hello,


    How/where do I find the newest Driver for my AOC Monitor as part of my Dell Inspiron set-up ?


    Gary

    :)
     
    Gary_S_1943, Mar 9, 2019
    #1

  2. NEW Windows 10 install, not recognizing 2nd Monitor or setting correct resolution

    I just installed a Windows 10 (Creator's Edition) on a NEW SSD to my HP xw4600 Workstation. Below are the problems I'm experiencing:

    • The OS hasn't recognized the fact I have 2 monitors.
      • From Display Settings the Detect function can't
        find the 2nd monitor
      • Both monitors show same content

    From the Device Manager I've removed Device and now it is showing Generic PnP Monitor
    as Working Properly.

    Additionally, neither screen is displaying at the proper resolution. Dell U2211H (1920 x 1080).

    • Display Settings has the screen set to 1024 x 768
    • The highest avaiable option is 1280 x 1024
    • Advanced Display Settings is not listed as an option
    • Cannot extend the desktop
    • Windows + P indicates Your PC cannot project another PC try reinstalling the driver or using a different video card

    The current card installed is a ATI FirePro V5600. After visiting the manufacturers website and not finding a driver listed for this card for Win10 I found a tool to remove the device, its driver, and all associated registry entries to let
    Windows install it's Display Adapter which the Device Manager is now indicating is
    Working Properly.

    None of the steps of taken thus far has had a positive effect. I'm at a loss...what do I need to do to correct these issues?

    Thank you.
     
    MichaelRubens, Mar 9, 2019
    #2
  3. 2nd Monitor suddenly not working

    Hi Michael,

    If you recently updated from one version of Windows to another, it's possible that the current driver is for the previous version of Windows. For us to troubleshoot your monitor issue, we suggest performing these steps:

    • Run the troubleshooter for devices and hardware. The troubleshooter will perform a diagnostic process on your system that will check and resolve issues related to
      using your device.
    • Update your monitor and display driver. To update a driver, refer to this
      link
      . If Windows doesn't find a new driver, you can try checking for one on your device manufacturer's website.

    Get back to us with the result.
     
    Lov Dollente, Mar 9, 2019
    #3
  4. 2nd Monitor went black; "Install new Device Driver"

    2nd screen black after upgrade 12/11/15?

    Hi

    I have a new AIO plus a 2nd monitor. After the upgrade on 12/11/15 I now have a dual screen display with only half visible, as the 2nd monitor is black. I tried restarting the computer, but made no difference. The only info I am finding suggests having to
    reinstall the display driver, which seems rather drastic for a new computer. Any ideas? I work from home and the dual monitor is essential to my work.
     
    SueMarshall, Mar 9, 2019
    #4
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2nd Monitor went black; "Install new Device Driver"

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